Software Comparison
SmarterTrack vs LiveHelpNow

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Listed in : Live Chat

SmarterTrack is a powerful helpdesk built for tracking, managing, and reporting on customer service and communications, including sales opportunities ... Learn More


Listed in : Live Chat

LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features to help better understa... Learn More

Pricing Starting From

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SmarterTrack

Help Desk and Ticket Management

$ 20
For 1 Month / 1 user(s)

screenshot for LiveHelpNow

LiveHelpNow

Live Chat

No Pricing Available yet.

Available Features

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SmarterTrack

Help Desk and Ticket Management

A support ticket system

Online community

Live chat software

Knowledge base software

A self-service helpdesk portal

A fully integrated SIP-compliant softphone

Call logging and VoIP

Who's On visitor monitoring

A task management system

Time logging

Multiple brand support

Customer satisfaction surveys

Helpdesk reporting and analytics

Single Sign-On (SSO)

screenshot for LiveHelpNow

LiveHelpNow

Live Chat
  • Realtime Visitor Monitoring
  • Visitor Action Triggers
  • Social Insights
  • Custom Information Feed
  • Hot Leads & Customer Lists
  • Create Promotional Ads
  • Record Call Logs
  • Capture Call Back Requests
  • Full Email & Ticket Management
  • Create Customizable Surveys
  • Free Trial Availability

    screenshot for LiveHelpNow

    SmarterTrack

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    No Free Trial Available.

    Most Favorable Critic Review

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    SmarterTrack

    Help Desk and Ticket Management
    75
    Mayank , I Love Free Software

    Saturday 13 November 2010

    SmarterTrack is a complete solution for any organization to provide excellent quality customer service, so give it a try!

    More about SmarterTrack
    View all the SmarterTrack Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    90
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Most Unfavorable Critic Review

    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management

    No critic review available yet for SmarterTrack .

    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Demo Video

    screenshot for SmarterTrack

    SmarterTrack Demo Video

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow Demo Video

    Live Chat

    Screenshots

    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    Screenshot for SmarterTrack 4 screenshots available

    Typical Customer

    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    • Business
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • N/A

    Supported Devices

    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    Supported Languages

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    SmarterTrack

    Help Desk and Ticket Management
    • English
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • English

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