Cloudswave Score for OneDesk Customer Service
Rating based on 5 Critic Reviews
Paul Mah, on Enterprise Apps Today
Overall, the service worked great and delivers on its promise of facilitating collaboration between employees, customers and partners. It also offers decent social media monitoring and excellent project management capabilities and brings an entire plethora of modern tools for businesses. Don t dive straight in though, as some form of training will be probably required to properly leverage the admittedly impressive capabilities that OneDesk brings to the table.
Ozio Media, on Project Management
OneDesk is a feature-rich program which can optimize and cut the cost of a company’s product management and customer support, effectively merging the two functions. It can increase employee satisfaction and productivity, thus enhancing the company’s public image and increasing its profits. The program is an essential tool when it comes to controlling multiple-team projects and quickly addressing urgent problems.
Jim Brown, on Tech Clarity
One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.
OneDesk.com is intended for businesses and organizations that work with clients. Teams will get the most use out of OneDesk, which includes shared workspaces and planning tools that can make project completion easier. Companies can service their customers better through the user feedback and idea tools. The application is easy to use and incorporates a number of handy features that can streamline the way businesses and customers communicate with one another.
Combining all of OneDesk’s applications, businesses can create and maintain organizational strategies in the social media sphere while keeping parties briefed on the project’s process. Well-coordinated management of projects will also improve time-to-market and lower product costs and OneDesk is promoting all of its programs to better the experience for business owners.
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Help Desk and Ticket Management softwares