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Allow customers to interact with you directly on your website
Provide superior customer support
Never overlook another customer email
Powerful filtering and sorting
Keep track of all your customer-related activities
Keep customers updated on their feedback, every step of the way
Let customers help themselves and each other
Dashboard & Reports
Storage space: 50GB
Users (collaborators): Unlimited
Messages per day (bulk email sending):5000
Open issues: Unlimited
Orders per month: Unlimited
Wednesday 21 March 2012
One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.More about OneDesk Customer Service
Thursday 04 November 2010
IssueBurner is currently in beta and is free; it’s definitely worth checking out if your team suffers from the problem of issues being lost in people’s inboxes.More about IssueBurner
Friday 17 October 2014
If you're looking for the customer relationship management system, WebAsyst provides a unique layout and design but lacks many of the features we wanted to find in our CRM software options. A photo sharing option was unique to this application and was very useful in several circumstances. WebAsyst focuses their business CRM features on file sharing and customer relationship management.More about WebAsyst Helpdesk
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