Software Comparison
Olark vs Casengo

Save time and effort by comparing these leading Live Chat software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Live Chat

Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while th... Learn More

Free Trial

Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More

Pricing Starting From

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Olark

Live Chat

$ 17
For 1 Month / 1 user(s)

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Casengo

Live Chat

Free Plan

Available Features

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Olark

Live Chat

1 Operator

Chat Ratings

In-browser Chat

Targeted Chat

CRM & Helpdesk Integrations

Customize Your Design

Sophisticated Insights

Offline Messages

Developer API

Cobrowsing

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Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

Free Trial Availability

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Olark

Live Chat
Free Trial Available
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Casengo

Live Chat

Most Favorable User Review

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Olark

Live Chat
User review from
9
Corey Turner
Jan 5, 2016

Easily log in each day to accept chats.Settings are very easy to configure.Integrates easily with our landing page program (Unbounce) and has resulted in more sales.Priced right.

Pros :

  • Livechat increased conversion rate for both us and our clients.
  • Some consumers like to use Livechat over filling out a lead gen form or calling in.
  • So Olark has resulted in more sales overall.

Cons :

  • It logs you out if you are away from the computer and miss a chat.
  • I guess it should be like that, but sometimes do not notice and forget to log back in :)

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Casengo

Live Chat

No favorable user review available yet for Casengo.

Most Favorable Critic Review

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Olark

Live Chat
100
Chris Cardinal , Htmlist

Thursday 19 January 2012

Whilst in the throes of exploring my favorite airfare booking site (Hipmunk), I noticed their live chat tool looked a little different. It was bouncy, fun, and unassuming. Turns out, they use Olark: by far the most impressive live chat tool I've ever had the pleasure of dealing with.

More about Olark
View all the Olark Critic Reviews
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Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews

Demo Video

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Olark Demo Video

Live Chat
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Casengo Demo Video

Live Chat

Typical Customer

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Olark

Live Chat
  • Personal Use
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Casengo

Live Chat
  • Business

Supported Devices

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Olark

Live Chat
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Casengo

Live Chat

Supported Languages

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Olark

Live Chat
  • English
  • Spanish
  • Portuguese
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Casengo

Live Chat
  • English
  • German
  • Russian

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