Software Comparison
Olark vs Campfire

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Listed in : Online Community

Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while th... Learn More

Free Trial

Listed in : Online Community

Campfire is a web-based group chat tool that lets you set up password-protected chat rooms in just seconds. Invite a client, colleague, or vendor to c... Learn More

Pricing Starting From

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Olark

Live Chat

$ 17
For 1 Month / 1 user(s)

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Campfire

Online Community

Free Plan

Available Features

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Olark

Live Chat

1 Operator

Chat Ratings

In-browser Chat

Targeted Chat

CRM & Helpdesk Integrations

Customize Your Design

Sophisticated Insights

Offline Messages

Developer API

Cobrowsing

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Campfire

Online Community

4 chatters

10 MB of storage

Free Trial Availability

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Olark

Live Chat
Free Trial Available
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Campfire

Online Community

Most Favorable User Review

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Olark

Live Chat
User review from
9
Corey Turner
Jan 5, 2016

Easily log in each day to accept chats.Settings are very easy to configure.Integrates easily with our landing page program (Unbounce) and has resulted in more sales.Priced right.

Pros :

  • Livechat increased conversion rate for both us and our clients.
  • Some consumers like to use Livechat over filling out a lead gen form or calling in.
  • So Olark has resulted in more sales overall.

Cons :

  • It logs you out if you are away from the computer and miss a chat.
  • I guess it should be like that, but sometimes do not notice and forget to log back in :)

screenshot for Campfire

Campfire

Online Community
User review from
9
Maryna Bondarenko
Oct 27, 2015

 When it comes to instant messaging the majority thinks of Skype at first. But this software has a lot of disadvantages, the main of which is the lack of security. Well, if your team needs the secure communication environment, Campfire is the great choice. This chat is designed primarily for the teams. If your group is no more than four people, you can use Campfire for free. Free account gives an opportunity to store up to 10 Mb if files in the chat. For bigger teams, there are premium plans with more storage and conference calling feature. Campfire is the web based chat, so there is no need to install the additional software, just the browser is OK. There is the official app for the iOS and a lot of third-party apps for the Android and Windows Phone. The security is in the first place here. To begin chatting the registered user has to create the room that is protected with the password. The room owner can decide whom to invite and who can see which rooms. All data is transferred using the HTTPS protocol. Premium and Plus accounts also include SSL security. The iPhone app has the basic features and helps to keep an eye on what's going on even on the go. It shows all the rooms the user has access to and gives the opportunity to see how many people are in every room. It can also remember the last room the user entered and immediately take him to it. The notifications about new messages can be turned on or off.

Pros :

  • The chat rooms are password-protected.
  • A lot of third-party extras & add-ons.
  • Funny sounds in chat Web archive for chats and uploaded files.

Cons :

  • The archives are date-based. It takes a lot of clicking to browse them.
  • No individual chat.

Most Favorable Critic Review

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Olark

Live Chat
100
Chris Cardinal , Htmlist

Thursday 19 January 2012

Whilst in the throes of exploring my favorite airfare booking site (Hipmunk), I noticed their live chat tool looked a little different. It was bouncy, fun, and unassuming. Turns out, they use Olark: by far the most impressive live chat tool I've ever had the pleasure of dealing with.

More about Olark
View all the Olark Critic Reviews
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Campfire

Online Community
75
Christian Harris , Business Computing World

Monday 23 November 2009

Campfire is an exciting communications solution for switched-on businesses and is almost an essential add-on for Basecamp users. It’s not perfect—most notably the lack of new message alerting and transcribe downloading—and, sure, you’ll have to force some conversations back on track, but you’ll be able to have fun and get work done at the same time in a safe environment. 37signals knows business.

More about Campfire
View all the Campfire Critic Reviews

Most Unfavorable Critic Review

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Olark

Live Chat

No critic review available yet for Olark .

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Campfire

Online Community
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Campfire
View all the Campfire Critic Reviews

Demo Video

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Olark Demo Video

Live Chat
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Campfire Demo Video

Online Community

Screenshots

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Campfire

Online Community
Screenshot for Campfire 4 screenshots available

Typical Customer

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Olark

Live Chat
  • Personal Use
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Campfire

Online Community
  • Business

Supported Devices

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Olark

Live Chat
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Campfire

Online Community

Supported Languages

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Olark

Live Chat
  • English
  • Spanish
  • Portuguese
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Campfire

Online Community
  • English

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