Software Comparison
Olark vs BoldChat

Save time and effort by comparing these leading Live Chat software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Live Chat

Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while th... Learn More

Free Trial

Listed in : Live Chat

BoldChat is an easy to installandhighly customizable live chat software. They offer a robust feature set like proactive chat invitesandauto distributi... Learn More

Pricing Starting From

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Olark

Live Chat

$ 17
For 1 Month / 1 user(s)

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BoldChat

Live Chat

$ 599
For 1 Year / 1 user(s)

Available Features

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Olark

Live Chat

1 Operator

Chat Ratings

In-browser Chat

Targeted Chat

CRM & Helpdesk Integrations

Customize Your Design

Sophisticated Insights

Offline Messages

Developer API

Cobrowsing

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BoldChat

Live Chat

Unlimited live chat with no hidden fees

Fully customizable without re-implementing html code

Works out-of-the-box with mobile and desktop browsers

Proactively engage visitors

Real-time skill routing

Comprehensive reporting

24/7 product support

Advanced canned messaging options to boost operator efficiencies

Supports auto assignment and distribution of chats across large teams and many deployments

Advanced agent reporting

Salesforce integration module

Put live chat in your apps via the Mobile SDK (iOS and Android)

Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter

Real-time supervisor dashboard

Robust APIs to extend BoldChat into 3rd party systems

Single sign-on integration

Free Trial Availability

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Olark

Live Chat
Free Trial Available
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BoldChat

Live Chat

Most Favorable User Review

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Olark

Live Chat
User review from
9
Corey Turner
Jan 5, 2016

Easily log in each day to accept chats.Settings are very easy to configure.Integrates easily with our landing page program (Unbounce) and has resulted in more sales.Priced right.

Pros :

  • Livechat increased conversion rate for both us and our clients.
  • Some consumers like to use Livechat over filling out a lead gen form or calling in.
  • So Olark has resulted in more sales overall.

Cons :

  • It logs you out if you are away from the computer and miss a chat.
  • I guess it should be like that, but sometimes do not notice and forget to log back in :)

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BoldChat

Live Chat

No favorable user review available yet for BoldChat.

Most Favorable Critic Review

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Olark

Live Chat
100
Chris Cardinal , Htmlist

Thursday 19 January 2012

Whilst in the throes of exploring my favorite airfare booking site (Hipmunk), I noticed their live chat tool looked a little different. It was bouncy, fun, and unassuming. Turns out, they use Olark: by far the most impressive live chat tool I've ever had the pleasure of dealing with.

More about Olark
View all the Olark Critic Reviews
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BoldChat

Live Chat
75
Anonymous contribution , The Review Jury

Saturday 19 July 2014

BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.

More about BoldChat
View all the BoldChat Critic Reviews

Most Unfavorable Critic Review

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Olark

Live Chat

No critic review available yet for Olark .

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BoldChat

Live Chat
0
Anonymous contribution , GetApp

Monday 30 November -1

More about BoldChat
View all the BoldChat Critic Reviews

Demo Video

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Olark Demo Video

Live Chat
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BoldChat Demo Video

Live Chat

Typical Customer

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Olark

Live Chat
  • Personal Use
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BoldChat

Live Chat
  • Business

Supported Devices

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Olark

Live Chat
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BoldChat

Live Chat

Supported Languages

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Olark

Live Chat
  • English
  • Spanish
  • Portuguese
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BoldChat

Live Chat
  • English

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