Logo for Olark

Olark Coupons, Reviews, Comparisons and Alternatives


About Olark

Olark brings hassle-free live chat to your website to track leads, drive sales, and provide top-tier support. Engage visitors on your website while they browse using your mobile device or instant messenger while viewing real-time and contextually relevant customer information (Visitor location, geographic location, and even shopping cart balances and contents with our CartSaver product).

  • 80

    Score

    6 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

  • Claim your badge

Features & Specifications

Key Features

  • Simple install — Just copy and paste an HTML snippet
  • Design friendly — Fully configurable themes, colors, text
  • Start immediately — Chat now from your browser
  • Mobile and desktop — iPhone, Android, Windows and Mac
  • Visitor details — Know who and what's going on your website
  • Transcripts — Every chat recorded for review
  • Chat ratings — Get instant feedback from customers
  • Reporting — Detailed, real-time, beautiful reports
  • Proactive chat — Directly or with targeted, automated rules
  • Cobrowsing — Instantly control customer's browser

Specifications

Categories
Supported languages
English, Spanish, Portuguese
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Desktop Linux
  • Mobile App IOS
  • Mobile App Android
Integrations
Olark integrates with Zendesk and more than 32 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
80
#4
Domain Authority 93
#1
Alexa Rank 6253
#3
Twitter 92
#2
Integration 81
#3
Support options 100
#1
Platforms 90
#2
Show / Hide category leader in Radar

Olark Demo Video

Olark Screenshots

Plans & Pricing

Bronze

$17
for 1 Month / 1 user(s)

Features

  • 1 Operator
  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRMandHelpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Developer API
  • Cobrowsing

Gold

$98
for 2 Months / 1 user(s)

Features

  • 4 Operators
  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRMandHelpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Developer API
  • Cobrowsing

Platinum

$129
for 1 Month / 1 user(s)

Features

  • 8 OperatorsChat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRMandHelpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Developer API
  • Cobrowsing
  • Groups

Ultimate

$243
for 1 Month / 1 user(s)

Features

  • 15 Operators
  • Chat Ratings
  • In-browser Chat
  • Targeted Chat
  • CRMandHelpdesk Integrations
  • Customize Your Design
  • Sophisticated Insights
  • Offline Messages
  • Developer API
  • Cobrowsing
  • Groups
  • Phone Olark for support

Showing 4 out of 21 - View All

Olark Integrations

logo for Zendesk

Zendesk

Help Desk and Ticket Management

Olark integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Learn More

logo for Wordpress

Wordpress

Shopping Cart

Olark integrates with Wordpress. WordPress is one of the best CMS platforms that helps you create a blog or a website started in n...
Learn More

logo for Unbounce

Unbounce

Conversion Optimization

Olark integrates with Unbounce. The Unbounce product is a 100% web-based Software as a Service (SaaS) that enables marketers to m...
Learn More

logo for Toonimo

Toonimo

Website Builder

Olark integrates with Toonimo. Toonimo is a SaaS platform that enables businesses to add an overlay of human voice and customized g...
Learn More

View All

Critic Reviews

  • 80

    Cloudswave Score for Olark

    Rating based on 6 Critic Reviews

    6 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Olark's browser-based console looks smart and is promising. But there is still some room for improvement. But our best guess is that they will add these features in the near future. Generally, we very much like the look and feel of Olark's user interface and the chat client. Their pricing is fair and they offer the best designs of all live chat tools. One thing they should really add is SSL encryption for their entry level Bronze plan. Just give it a shot and see if Olark is right for your company. Chances are pretty good that it actually is.




  • I like their clean design and no-fluff approach to a simple problem. Olark has the heavy-hitting features most users will want, like real-time visitor tracking and proactive chat, in a simple and understated package.

  • Whilst in the throes of exploring my favorite airfare booking site (Hipmunk), I noticed their live chat tool looked a little different. It was bouncy, fun, and unassuming. Turns out, they use Olark: by far the most impressive live chat tool I've ever had the pleasure of dealing with.

View All

User Reviews


  • 1 In total

    5
    1
  • User review from

    Corey Turner

    • Easily log in each day to accept chats.
    • Settings are very easy to configure.
    • Integrates easily with our landing page program (Unbounce) and has resulted in more sales.
    • Priced right.

    Pros :

    • Livechat increased conversion rate for both us and our clients.
    • Some consumers like to use Livechat over filling out a lead gen form or calling in.
    • So Olark has resulted in more sales overall.

    Cons :

    • It logs you out if you are away from the computer and miss a chat.
    • I guess it should be like that, but sometimes do not notice and forget to log back in :)

    • January 5, 2016
View All Alternatives

Alternatives to Olark

Olark

Free Download: Live Chat Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Live Chat software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the Detailed comparison of the 10 best Live Chat software white paper..

The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Live Chat software


Detailed comparison of the 10 best Live Chat software