Software Comparison
Netop Live Guide vs Casengo

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Listed in : Live Chat

Netop Live Guide is the live chat solution that helps business and organizations boost online sales, increase customer satisfaction and reduce service... Learn More


Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More

Pricing Starting From

screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No Pricing Available yet.

screenshot for Casengo

Casengo

Live Chat

Free Plan

Available Features

screenshot for Netop Live Guide

Netop Live Guide

Live Chat
screenshot for Casengo

Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

Free Trial Availability

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Netop Live Guide

Live Chat

No Free Trial Available.

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Casengo

Live Chat

Most Favorable Critic Review

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Netop Live Guide

Live Chat
80
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While some of Live Guide’s powerful tools, like video chat, are not included in its basic pricing levels, it is a powerful, efficient and scalable web chat software. Excellent reporting tools, clean design and hassle-free installation and maintenance make Live Guide a good option for live chat software.

More about Netop Live Guide
View all the Netop Live Guide Critic Reviews
screenshot for Casengo

Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews

Demo Video

screenshot for Netop Live Guide

Netop Live Guide Demo Video

Live Chat

No Demo Video Available.

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Casengo Demo Video

Live Chat

Screenshots

screenshot for Netop Live Guide

Netop Live Guide

Live Chat
Screenshot for Netop Live Guide 4 screenshots available

Typical Customer

screenshot for Netop Live Guide

Netop Live Guide

Live Chat
  • N/A
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Casengo

Live Chat
  • Business

Supported Devices

screenshot for Netop Live Guide

Netop Live Guide

Live Chat
screenshot for Casengo

Casengo

Live Chat

Supported Languages

screenshot for Netop Live Guide

Netop Live Guide

Live Chat
screenshot for Casengo

Casengo

Live Chat
  • English
  • German
  • Russian

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