Netop Live Guide is the live chat solution that helps business and organizations boost online sales, increase customer satisfaction and reduce service costs. Live Guide offers a full range of tools for meaningful customer engagement through text chat, audio and video chat that works on websites, email and social media. Live Guide makes it easy to engage in a live, real-time dialogue with any online visitor, resulting in increased conversion rates, lower service costs and improved customer satisfaction.
Cloudswave Score for Netop Live Guide
Rating based on 3 Critic Reviews
Nick Loper, on Live Chat Software HQ
For a large company with a large budget that doesn’t want to trust their customer-engagement strategy to some cutely-named start-up, perhaps it makes sense to spend the money on it. I imagine for the rest of the world, they’ll be able to find a lower priced solution that still meets all their needs.
While some of Live Guide’s powerful tools, like video chat, are not included in its basic pricing levels, it is a powerful, efficient and scalable web chat software. Excellent reporting tools, clean design and hassle-free installation and maintenance make Live Guide a good option for live chat software.
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