Software Comparison
ManageEngine SupportCenter Plus vs ManageEngine ServiceDesk Plus vs SmarterTrack

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their accountandcontact infor... Learn More


Listed in : Help Desk and Ticket Management

ServiceDesk Plus is a help desk software with integrated asset management built on ITIL framework. More than 20,000 IT managers worldwide use ServiceD... Learn More

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Listed in : Help Desk and Ticket Management

SmarterTrack is a powerful helpdesk built for tracking, managing, and reporting on customer service and communications, including sales opportunities ... Learn More

Pricing Starting From

screenshot for ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Help Desk and Ticket Management

No Pricing Available yet.

screenshot for ManageEngine ServiceDesk Plus

ManageEngine ServiceDesk Plus

Help Desk and Ticket Management

No Pricing Available yet.

screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

$ 20
For 1 Month / 1 user(s)

Available Features

screenshot for ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Help Desk and Ticket Management
  • Ticket Management
  • Customer Experience Management
  • Reports and Dashboards
  • Email Response Management
  • screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management

    IT Project Management

    Automatic Ticket Dispatch

    Business Rules

    Data Archiving

    Email Commands

    Help Desk Notifications

    Help Desk Reports

    Knowledge Base

    Mobile Help Desk

    Self Service Portal

    Service Level Agreement

    User Survey

    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management

    A support ticket system

    Online community

    Live chat software

    Knowledge base software

    A self-service helpdesk portal

    A fully integrated SIP-compliant softphone

    Call logging and VoIP

    Who's On visitor monitoring

    A task management system

    Time logging

    Multiple brand support

    Customer satisfaction surveys

    Helpdesk reporting and analytics

    Single Sign-On (SSO)

    Free Trial Availability

    screenshot for SmarterTrack

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    No Free Trial Available.

    screenshot for SmarterTrack

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    Free Trial Available
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management

    Most Favorable Critic Review

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    100
    Business Partner in Computer Software , G2 Crowd

    Monday 18 August 2014

    What do you like best?Facility to parametrize the product, SLA, Portal, Business rules, all is done using graphic interface, and it is easy to adapt to business change. What do you dislike?Nothing all is working well and as required , pêrhaps some interfaces used to transfer from a previous product could nb e ameliorated.

    More about ManageEngine SupportCenter Plus
    View all the ManageEngine SupportCenter Plus Critic Reviews
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    100
    Anonymous contribution , Compare Helpdesk

    Tuesday 20 July 2010

    ManageEngine’s ServiceDesk Plus helps companies track everything in their organization, from communications to purchase orders. ManageEngine’s help desk software has the functionality to dramatically increase efficiency and productivity within a company. It is the “smarter alternative,” as ManageEngine claims, to traditional software.

    More about ManageEngine ServiceDesk Plus
    View all the ManageEngine ServiceDesk Plus Critic Reviews
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    75
    Mayank , I Love Free Software

    Saturday 13 November 2010

    SmarterTrack is a complete solution for any organization to provide excellent quality customer service, so give it a try!

    More about SmarterTrack
    View all the SmarterTrack Critic Reviews

    Demo Video

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus Demo Video

    Help Desk and Ticket Management
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus Demo Video

    Help Desk and Ticket Management
    screenshot for SmarterTrack

    SmarterTrack Demo Video

    Help Desk and Ticket Management

    Screenshots

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    Screenshot for ManageEngine SupportCenter Plus 4 screenshots available
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    Screenshot for ManageEngine ServiceDesk Plus 4 screenshots available
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    Screenshot for SmarterTrack 4 screenshots available

    Typical Customer

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • N/A
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    • Business
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    • Business

    Supported Devices

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management

    Supported Languages

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Portuguese
    • Polish
    • Swedish
    screenshot for ManageEngine ServiceDesk Plus

    ManageEngine ServiceDesk Plus

    Help Desk and Ticket Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Arabic
    • Portuguese
    • Polish
    • Danish
    • Norwegian
    • Swedish
    screenshot for SmarterTrack

    SmarterTrack

    Help Desk and Ticket Management
    • English

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