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User limit: Unlimited
Collaborate with co-workers
Customize text lines
Intelligent pre-chat response
New message notification
Connect Facebook page: Unlimited
Connect Twitter page: Unlimited
Knowledge base / FAQ
Monday 18 August 2014
What do you like best?Facility to parametrize the product, SLA, Portal, Business rules, all is done using graphic interface, and it is easy to adapt to business change. What do you dislike?Nothing all is working well and as required , pêrhaps some interfaces used to transfer from a previous product could nb e ameliorated.More about ManageEngine SupportCenter Plus
Wednesday 31 December 1969
While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.More about Casengo
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