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LogMeIn Rescue

Logo for LogMeIn Rescue

LogMeIn Rescue Coupons, Reviews, Comparisons and Alternatives

About LogMeIn Rescue

LOgMeIn Rescue integrates remote control, chat, and collaboration to provide a single solution for secure remote support of Macs, PCs and smartphones, both off and on LAN without pre-installing client software.

With LogMeIn Rescue, you will minimize your total support costs and optimize technician productivity to increase first call resolution rates, reduce average handling times, and improve customer satisfaction. It's the perfect solution for Customer Support companies or your in-house Helpdesk.

  • 75


    12 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Mac OSX
  • Mobile
  • API
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Multi-Platform Remote Control
  • Web-based Technician Console
  • Remote Diagnostics
  • Multi-Session Handling


Supported languages
English, French, Spanish, Italian, German, Russian, Japanese, Chinese, Portuguese
Serviceable Area
Australia,  Canada,  China,  Germany,  India,  Japan,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android
LogMeIn Rescue integrates with Zendesk and more than 7 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
Domain Authority 65
Alexa Rank 26304
Integration 100
Support options 100
Platforms 100
Show / Hide category leader in Radar

LogMeIn Rescue Demo Video

LogMeIn Rescue Screenshots

Plans & Pricing



  • Administration Center
  • Multi-platform remote support
  • Technician Collaboration
  • Live Interactive Video and Whiteboard Technology

Showing 5 out of 7 - View All

LogMeIn Rescue Integrations

logo for Zendesk


Help Desk and Ticket Management

LogMeIn Rescue integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
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logo for Freshdesk


Help Desk and Ticket Management

LogMeIn Rescue integrates with Freshdesk. Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; ...
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logo for HappyFox


Help Desk and Ticket Management

LogMeIn Rescue integrates with HappyFox. HappyFox is a web based customer support software hosted on the cloud. It helps to track and mana...
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logo for Freshservice


IT Management

LogMeIn Rescue integrates with Freshservice. Freshservice is a cloud-based service desk and IT service management solution that helps more tha...
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logo for LiveChat


Live Chat

LogMeIn Rescue integrates with LiveChat. Whether you’ve just launched your business or been on the market for quite some time, you can u...
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Critic Reviews

  • 75

    Cloudswave Score for LogMeIn Rescue

    Rating based on 12 Critic Reviews

    12 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • LogMeIn is my favorite app I use at work. At my last place of employment we relied heavily on other programs like WinVNC, and built in remote apps on separate programs. LogMeIn is by far the most reliable and easiest to use of any remote app I have used.

    Pros : -Reliable -Multiple ways to log into a computer. Not reliant on an IP that may be wrong -Can remote into computers not on the corporate network -Automatically relogs back in if you are disconnected -Built in chat function so you can IM to the user you are supporting.

    Cons : -None. I cant think of any cons for what LogMeIn sets out to do.

  • What do you like best?

    Easy to use - free is always good. We were able to leverage this tool very quickly, as the startup time is very short.

    What do you dislike?

    There can be some lag, and I've been forced to refresh my screen

  • LogMeIn is set to upset all those developers with a new iteration of their subscription based Pro service. It now features HD video streaming and support for music streaming from a remote host, over the Internet. Our love of the original, desktop LogMeIn has been tested of late, with a series of similar tools competing for its crown.

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User Reviews

  • 1 In total

  • User review from

    Charles Pirollet

    LogMeIn is a great software for IT remote support as well as telecommuting. This platform has very deep features and is complete which makes it a good contender for small businesses to medium sized businesses. While there're many competitors in this market, LogMeIn stands out with its attractive features and quality of service.

    Pros :

    • LogMeIn is multiplatform, it works on both Windows and Macintosh as well as mobile devices.
    • It is very easy to download and get started in seconds, it also does not require you to create an account if you just need quick assistance.
    • If you don't issue a reboot command and if the remote system gets restarted it will auto reconnect to you. This is a significant advantage over some of its competitors.
    • There is a file sharing service just like TeamViewer, which allows you to just transfer files from two computers without having to entirely connect to the client.
    • It is really a great tool for people who want to telecommute.
    • The service is secure and encrypted via SSL, if the program is not running on your computer then nobody can connect. If the program is running a code is still required to connect and expires after a few minutes. This ensures no unwanted person can connect to your computer.
    • Speed seems to be very fast and stable, I have not experienced significant lag.
    • This software seems well optimized and works great even on low bandwidth connections.
    • Technical support is there and available for you if needed.
    • 24/7 phone in most countries.

    Cons :

    • Quick access to remote assistance might be tricky to the non-initiated as the platform sends an invite with a link to create an account.
    • Technically this software supports sounds but it is not very well made as of today.
    • The sound is very stuttery and makes it hard to comprehend what is going on on the other side.
    • Chat features also need some improvement.

    • November 19, 2015
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