Whether you’ve just launched your business or been on the market for quite some time, you can use LiveChat to manage both online and offline support and be there for your customers when they need your the most.
LiveChat delivers a premium live chat and help desk software which allows businesses to interact with customers on the website and be more accessible to them.
Easy to operate and customize, LiveChat reduces the number of customer emails and helps to give immediate feedback to customers, ultimately leading to more sales. LiveChat is used in 140 countries by over 15,000 companies, including small, medium and enterprise size businesses. Some of the major companies using LiveChat include Acer, Asus, Orange Telecom, Kaspersky Lab and Ryanair.
Established in 2002, LiveChat is a web analytics, live support, and e-commerce software. It is offered in a SaaS model and enables small to large enterprises to talk with visitors in real-time on their website. The website currently hosts more than 1000 organizations, including renowned organizations like UNICEF, Maybank, Kaspersky Lab, Better Business Bureau, and Adobe Business Catalyst. The software was listed among the top Feedback and Customer Support applications inside the CRM report of 2007. Are you planning on joining LiveChat as well? If so, follow these simple steps for a free trial:
Enter www.livechatinc.com into the URL of your browser. You will see the page shown above. Click on the ‘Sign Up Free’ option (highlighted in blue).
After clicking on the ‘Sign Up Free’ option, you will be asked to enter your email address. Make sure you include a valid email ID.
After you have entered your email address, you will see the page give above. This page enables users to set up their account. Enter your full name and password (1st step) and move on to the other two to ensure your account stays protected at all times. Congratulations! You have got a free-trial at LiveChat.
After your 30-day trial expires, you will not be able to use your LiveChat account. Therefore, to get back in the game, you must select any one of the plans mentioned above. Usually, the starter pack is for individuals who own start-up website or company. The regular package is for small businesses with few analysis requirements. The team, enterprise, and enterprise packs have a higher price and are usually perfect for small-to-medium sized enterprises in the industry.
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LiveChat integrates with Woopra. Completely live and comprehensive, Woopra’s dashboard gives you an overview of everything t...
LiveChat integrates with Wix. Wix is a cloud-based web development platform that enables users to create HTML5 mobile sites and...
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Cloudswave Score for LiveChat
Rating based on 162 Critic Reviews
Fae Diddle Diddle, on GetApp
I've used LiveChat for my small business for about 4-5 years now. My favorite thing, aside from it being the *best* chat program I've ever worked with (and I've tried several), is that as they've grown, I've never felt frustrated. Each new thing they add or tweak really shows a stronger product. Thank you, team LiveChat!
From Compare Camp
LiveChat turns your helpdesk team into customer service rockstars. Fast and intuitive, this live chat software will win the hearts of your customers and gain a substantial advantage over competitors. Most cases can be resolved quickly using LiveChat. It does the heavy lifting which email and phone cannot handle. You can get rid of super long queues and amaze customers by your quick answers.
Robert Brandl, on ChattoolTester
LiveChat Inc. is one of the products we thoroughly enjoyed reviewing. It just works really well and is fun to use. We were also surprised that compared to ClickDesk, which we had on our site before, the number of chat requests skyrocketed. Even though we used the same setup (automatic trigger after 3 minutes).
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