Software Comparison
Kayako vs Netop Live Guide

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Listed in : Live Chat

We build web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, wo... Learn More


Listed in : Live Chat

Netop Live Guide is the live chat solution that helps business and organizations boost online sales, increase customer satisfaction and reduce service... Learn More

Pricing Starting From

screenshot for Kayako

Kayako

Live Chat

$ 29
For 1 Month / 1 user(s)

screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No Pricing Available yet.

Available Features

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Kayako

Live Chat

Roll out live chat straight away

Real-time visitor monitoring

Voice and click-to-call

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Netop Live Guide

Live Chat

Free Trial Availability

screenshot for Netop Live Guide

Kayako

Live Chat
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Netop Live Guide

Live Chat

No Free Trial Available.

Most Favorable Critic Review

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Kayako

Live Chat
75
Anonymous contribution , helpdeskindex

Wednesday 31 December 1969

This is a very intuitive, user-friendly program, both from the front and the backend. Customers will find it easy to navigate when submitting help tickets, searching your knowledge base, following along with troubleshooting guidelines and contacting your live help. Your representatives will find that its straightforward interface makes real time visitor monitoring, ticket and email management, knowledgebase creation and administration and news publishing all quick and convenient. They will also find its calendar, contact and task integration sharing indispensable.

More about Kayako
View all the Kayako Critic Reviews
screenshot for Netop Live Guide

Netop Live Guide

Live Chat
80
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While some of Live Guide’s powerful tools, like video chat, are not included in its basic pricing levels, it is a powerful, efficient and scalable web chat software. Excellent reporting tools, clean design and hassle-free installation and maintenance make Live Guide a good option for live chat software.

More about Netop Live Guide
View all the Netop Live Guide Critic Reviews

Most Unfavorable Critic Review

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Kayako

Live Chat
40
Marie McCourt , TrustRadius

Wednesday 03 June 2015

Kayako Use Cases and Deployment ScopeAt StyleEase Software, LLC, we use Kayako as our Support Ticket system. This is mainly used in the support department, but it can also be used for wholesale questions. 

More about Kayako
View all the Kayako Critic Reviews
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

No critic review available yet for Netop Live Guide .

Demo Video

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Kayako Demo Video

Live Chat
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Netop Live Guide Demo Video

Live Chat

No Demo Video Available.

Screenshots

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Netop Live Guide

Live Chat
Screenshot for Netop Live Guide 4 screenshots available

Typical Customer

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Kayako

Live Chat
  • Business
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Netop Live Guide

Live Chat
  • N/A

Supported Devices

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Kayako

Live Chat
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

Supported Languages

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Kayako

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Portuguese
screenshot for Netop Live Guide

Netop Live Guide

Live Chat

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