Software Comparison
Kayako vs ManageEngine SupportCenter Plus

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Listed in : Help Desk and Ticket Management

We build web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, wo... Learn More


Listed in : Help Desk and Ticket Management

SupportCenter Plus is a web-based customer support software that lets organizations effectively manage customer tickets, their accountandcontact infor... Learn More

Pricing Starting From

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Kayako

Live Chat

$ 29
For 1 Month / 1 user(s)

screenshot for ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Help Desk and Ticket Management

No Pricing Available yet.

Available Features

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Kayako

Live Chat

Roll out live chat straight away

Real-time visitor monitoring

Voice and click-to-call

screenshot for ManageEngine SupportCenter Plus

ManageEngine SupportCenter Plus

Help Desk and Ticket Management
  • Ticket Management
  • Customer Experience Management
  • Reports and Dashboards
  • Email Response Management
  • Free Trial Availability

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    Kayako

    Live Chat
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    No Free Trial Available.

    Most Favorable Critic Review

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    Kayako

    Live Chat
    75
    Anonymous contribution , helpdeskindex

    Wednesday 31 December 1969

    This is a very intuitive, user-friendly program, both from the front and the backend. Customers will find it easy to navigate when submitting help tickets, searching your knowledge base, following along with troubleshooting guidelines and contacting your live help. Your representatives will find that its straightforward interface makes real time visitor monitoring, ticket and email management, knowledgebase creation and administration and news publishing all quick and convenient. They will also find its calendar, contact and task integration sharing indispensable.

    More about Kayako
    View all the Kayako Critic Reviews
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    100
    Business Partner in Computer Software , G2 Crowd

    Monday 18 August 2014

    What do you like best?Facility to parametrize the product, SLA, Portal, Business rules, all is done using graphic interface, and it is easy to adapt to business change. What do you dislike?Nothing all is working well and as required , pêrhaps some interfaces used to transfer from a previous product could nb e ameliorated.

    More about ManageEngine SupportCenter Plus
    View all the ManageEngine SupportCenter Plus Critic Reviews

    Most Unfavorable Critic Review

    screenshot for Kayako

    Kayako

    Live Chat
    40
    Marie McCourt , TrustRadius

    Wednesday 03 June 2015

    Kayako Use Cases and Deployment ScopeAt StyleEase Software, LLC, we use Kayako as our Support Ticket system. This is mainly used in the support department, but it can also be used for wholesale questions. 

    More about Kayako
    View all the Kayako Critic Reviews
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    No critic review available yet for ManageEngine SupportCenter Plus .

    Demo Video

    screenshot for Kayako

    Kayako Demo Video

    Live Chat
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus Demo Video

    Help Desk and Ticket Management

    Screenshots

    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    Screenshot for ManageEngine SupportCenter Plus 4 screenshots available

    Typical Customer

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    Kayako

    Live Chat
    • Business
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    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • N/A

    Supported Devices

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    Kayako

    Live Chat
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management

    Supported Languages

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    Kayako

    Live Chat
    • English
    • French
    • Spanish
    • Italian
    • German
    • Portuguese
    screenshot for ManageEngine SupportCenter Plus

    ManageEngine SupportCenter Plus

    Help Desk and Ticket Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Portuguese
    • Polish
    • Swedish

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