Software Comparison
Kayako vs ClickDesk

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Listed in : Live Chat

We build web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, wo... Learn More


Listed in : Live Chat

ClickDesk helps businesses engage their website visitors directly from their favorite Instant Messenger (Skype/GTalk) through our Multi-channel custom... Learn More

Pricing Starting From

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Kayako

Live Chat

$ 29
For 1 Month / 1 user(s)

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ClickDesk

Live Chat

Free Plan

Available Features

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Kayako

Live Chat

Roll out live chat straight away

Real-time visitor monitoring

Voice and click-to-call

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ClickDesk

Live Chat

Chat conferencing

CRM Integration and API

Video Chat

Reports and History

99.95 % Uptime & SSL Security

Free Trial Availability

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Kayako

Live Chat
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ClickDesk

Live Chat

No Free Trial Available.

Most Favorable Critic Review

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Kayako

Live Chat
75
Anonymous contribution , helpdeskindex

Wednesday 31 December 1969

This is a very intuitive, user-friendly program, both from the front and the backend. Customers will find it easy to navigate when submitting help tickets, searching your knowledge base, following along with troubleshooting guidelines and contacting your live help. Your representatives will find that its straightforward interface makes real time visitor monitoring, ticket and email management, knowledgebase creation and administration and news publishing all quick and convenient. They will also find its calendar, contact and task integration sharing indispensable.

More about Kayako
View all the Kayako Critic Reviews
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ClickDesk

Live Chat
100
Miles Baker , clickscoop

Friday 23 September 2011

ClickDesk is a powerful customer support tool that ClickBank vendors can use to lower refunds and reduce costs associated with customer support.

More about ClickDesk
View all the ClickDesk Critic Reviews

Most Unfavorable Critic Review

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Kayako

Live Chat
40
Marie McCourt , TrustRadius

Wednesday 03 June 2015

Kayako Use Cases and Deployment ScopeAt StyleEase Software, LLC, we use Kayako as our Support Ticket system. This is mainly used in the support department, but it can also be used for wholesale questions. 

More about Kayako
View all the Kayako Critic Reviews
screenshot for ClickDesk

ClickDesk

Live Chat
20
Ryan Kearl , GetApp

Tuesday 14 October 2014

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

More about ClickDesk
View all the ClickDesk Critic Reviews

Demo Video

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Kayako Demo Video

Live Chat
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ClickDesk Demo Video

Live Chat

Screenshots

Typical Customer

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Kayako

Live Chat
  • Business
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ClickDesk

Live Chat
  • Business
  • Personal Use

Supported Devices

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Kayako

Live Chat
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ClickDesk

Live Chat

Supported Languages

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Kayako

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Portuguese
screenshot for ClickDesk

ClickDesk

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish

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