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IssueTrak

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IssueTrak Coupons, Reviews, Comparisons and Alternatives


About IssueTrak

IssueTrak is powerful and versatile business operations software, enabling organizations to define, manage, and automate critical business processes.

One simple interface allows you to enter, track and resolve customer support issues at the click of a mouse. It is a robust, full-featured web based help desk issue tracking customer support software designed to handle helpdesk issues without intensive training or desktop installation.

IssueTrak works with companies of any size, but works best as a solution for small tech companies who have dedicated support staff members and need to offer limited functions to other employees for a low cost. IssueTrak has been used by over 50 major industry groups in 21 countries. They are privately held with fewer than 50 employees.

  • TBD

    Score

    0 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Free Trial
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Active Directory
  • Service Level Agreement Management
  • Report Writer With Filtering, Sorting and Exporting
  • Knowledge Base - mobile accessible
  • Calendar
  • Billing
  • Surveys
  • Asset Management
  • Business Rules
  • Form Auto-fill

Specifications

Supported languages
English
Serviceable Area
Australia,  Brazil,  Canada,  Germany,  India,  Japan,  Mexico,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Desktop Windows
API availability
API is available. Protocol / Formats : XML, SOAP .
Access the API documentation
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Domain Authority 40
#23
Alexa Rank 334567
#28
Facebook 52
#8
Twitter 64
#3
Google+ 43
#4
Support options 100
#1
Platforms 29
#6
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IssueTrak

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