Software Comparison
IssueBurner vs SmarterTrack

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

The IssueBurner system makes it appealing to some businesses. Rather than adding steps and making users create issues manually, IssueBurner automatica... Learn More


Listed in : Help Desk and Ticket Management

SmarterTrack is a powerful helpdesk built for tracking, managing, and reporting on customer service and communications, including sales opportunities ... Learn More

Pricing Starting From

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management

No Pricing Available yet.

screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

$ 20
For 1 Month / 1 user(s)

Available Features

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

A support ticket system

Online community

Live chat software

Knowledge base software

A self-service helpdesk portal

A fully integrated SIP-compliant softphone

Call logging and VoIP

Who's On visitor monitoring

A task management system

Time logging

Multiple brand support

Customer satisfaction surveys

Helpdesk reporting and analytics

Single Sign-On (SSO)

Free Trial Availability

screenshot for SmarterTrack

IssueBurner

Help Desk and Ticket Management

No Free Trial Available.

screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

Most Favorable Critic Review

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
75
Simon Mackie , Gigaom

Thursday 04 November 2010

IssueBurner is currently in beta and is free; it’s definitely worth checking out if your team suffers from the problem of issues being lost in people’s inboxes.

More about IssueBurner
View all the IssueBurner Critic Reviews
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
75
Mayank , I Love Free Software

Saturday 13 November 2010

SmarterTrack is a complete solution for any organization to provide excellent quality customer service, so give it a try!

More about SmarterTrack
View all the SmarterTrack Critic Reviews

Demo Video

screenshot for IssueBurner

IssueBurner Demo Video

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack Demo Video

Help Desk and Ticket Management

Screenshots

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
Screenshot for IssueBurner 4 screenshots available
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
Screenshot for SmarterTrack 4 screenshots available

Typical Customer

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
  • N/A
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
  • Business

Supported Devices

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management

Supported Languages

screenshot for IssueBurner

IssueBurner

Help Desk and Ticket Management
  • English
screenshot for SmarterTrack

SmarterTrack

Help Desk and Ticket Management
  • English

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