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HelpOnClick

HelpOnClick Reviews and Cloudswave Rating

  • 77

    Cloudswave Score for HelpOnClick

    Rating based on 20 Critic Reviews

    19 Favorable reviews
    95 %
    1 Mixed reviews
    5 %
    0 unfavorable reviews
    0 %
  • HelpOnClick's live chat software works well as an active customer engagement tool for business of all sizes. Pre-chat invitation options, effortlessly integration with a range of third-party applications and a variety of quick response tools ensure that your customers are always well served.

    0 of 0 people found this review helpful
  • Increased our productivity regarding sales, product and technical support

    We started our company last January, and calls were overflowing that our call centre reps were having a hard time attending these sales calls. We seek for several online support and we believed that HelpOnClick was the right Chat application in answering our service level agreement. We tested one account. And now we purchased unlimited account since our company has grown much larger. Chat Support using HelpOnClick increased our productivity regarding sales, product and technical support. Our company is very delighted in purchasing this application and we will promote this product to other companies. For the past 9 months, we never experienced downtime of this superb application. More business to HelpOnClick! Good Job guys!

    0 of 0 people found this review helpful

    I recommend it to all my clients

    I'm a webdeveloper and I've came across alot of live chat services but Helponclick is the most affordable and has great features for it's price point. I recommend it to all my clients, who now have it present on their site.

    Pros : great features for it's price point

    0 of 0 people found this review helpful

    Live Chat That Works

    Thanks to helponclick we were able to better communicate with our audience. We experienced a 35% increase in ticket sales after we installed Helponclick. Technical support was able to help us seamlessly get the technology to work. We can't thank you enough.

    0 of 0 people found this review helpful
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  • Once you get the hang of it and everything is set up properly, HelpOnClick is a great support tool. Your operators have a convenient way of using pre-defined messages to speed up the chat experience for your customers. The way we see it HelpOnClick's focus is more on larger companies that want to set up the system on different websites and departments.

    0 of 0 people found this review helpful
  • HelponClick is a strong app in terms of features but not that appealing in terms of interface. A perfect live chat tool for businesses owned by sole proprietors who have only one site to manage.

    0 of 0 people found this review helpful

    A perfect live chat tool for businesses owned by sole proprietors who have only one site to manage.

    0 of 0 people found this review helpful
  • HelpOnClick is a well designed product and would be useful in a variety of different situations. One slight complaint we have is that their packages are restricted for use on a set number of websites whereas other services can often be used across an unlimited number. However, prices are quite reasonable so we won't complain too hard! Check out HelpOnClick's website for a demo of how the software works and we are sure you will be as impressed as we were.

    0 of 0 people found this review helpful
  • When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

    0 of 0 people found this review helpful

    When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

    0 of 0 people found this review helpful
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