Software Comparison
HelpOnClick vs AliveChat

Save time and effort by comparing these leading Live Chat software.
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Listed in : Live Chat

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More


Listed in : Live Chat

WebsiteAlive is a fast and forward thinking software developer and online communications provider, dedicated to developing the most flexible and agile... Learn More

Pricing Starting From

screenshot for HelpOnClick

HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

screenshot for AliveChat

AliveChat

Live Chat

$ 29.95
For 1 Month / 1 user(s)

Available Features

screenshot for HelpOnClick

HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

screenshot for AliveChat

AliveChat

Live Chat

Operators Included: 2

Additional Operators: $29.95/mo

Mobile Chat

Customization

Operator Reporting Suite

Visitor Tracking & Invitations

Chat Transcripts

Admin Rights

Chat Sharing

Product Support

Free Trial Availability

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HelpOnClick

Live Chat
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AliveChat

Live Chat

Most Favorable Critic Review

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HelpOnClick

Live Chat
75
Anonymous contribution , Live chat Software

Wednesday 31 December 1969

When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

More about HelpOnClick
View all the HelpOnClick Critic Reviews
screenshot for AliveChat

AliveChat

Live Chat
75
Anonymous contribution , The Review Jury

Wednesday 31 December 1969

"The good thing about the AliveChat system is that there is no software to install or server to configure. You can take your pick from one of the feature-rich packages that they offer. There's a free trial option that you can take advantage of so that you can check whether the system will fit your customer support needs. The only downside to using the AliveChat is the quite substantial monthly fees and one-time setup fee that you need to pay. All in all, the AliveChat is a worthwhile investment for medium-scale to large-scale businesses who want to have an effective live chat customer or technical support system."

More about AliveChat
View all the AliveChat Critic Reviews

Demo Video

screenshot for HelpOnClick

HelpOnClick Demo Video

Live Chat
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AliveChat Demo Video

Live Chat

Screenshots

Typical Customer

screenshot for HelpOnClick

HelpOnClick

Live Chat
  • Business
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AliveChat

Live Chat
  • Business
  • Personal Use

Supported Devices

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HelpOnClick

Live Chat
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AliveChat

Live Chat

Supported Languages

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HelpOnClick

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for AliveChat

AliveChat

Live Chat
  • English

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