Software Comparison
HelpOnClick vs Campfire

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Listed in : Online Community

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.This customer service appandnbsp;helps you to see exactl... Learn More


Listed in : Online Community

Campfire is a web-based group chat tool that lets you set up password-protected chat rooms in just seconds. Invite a client, colleague, or vendor to c... Learn More

Pricing Starting From

screenshot for HelpOnClick

HelpOnClick

Live Chat

$ 10
For 1 Month / 1 user(s)

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Campfire

Online Community

Free Plan

Available Features

screenshot for HelpOnClick

HelpOnClick

Live Chat

Up to 15 seats

Full multi website support

Powerful invitations rules

Virtual Agent – works when you rest

Choose a theme to match your site

Choose from existing icons

Use your own icon

Customize texts

Copy & paste HTML code One time set up

Customize all pre-chat fields

Use real pictures of your operators

Monitor traffic in real time

Invite to chat automatically

Invite to chat manually

Invite to chat by widget

Invite to chat by lightbox

Run multiple chats

See what the visitor is typing before they send it

Attach notes to your conversation

Use canned messages

Chat between operators

Transfer chat

Sound whenever a visitor has entered to chat

"Leave a message", redirect or hide when offline

Chat in any language

See operator statistics

View previous chats for returning visitors

Searchable transcript history

Use advanced statistics and reporting

Print or email transcripts

Set up Google Analytics reports

Facebook

Social Media Buttons: Twitter,Google+, Facebook

Google Analytics

CMS

E-Commerce

Help Desk & CRM

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Campfire

Online Community

4 chatters

10 MB of storage

Free Trial Availability

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HelpOnClick

Live Chat
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Campfire

Online Community

Most Favorable User Review

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HelpOnClick

Live Chat

No favorable user review available yet for HelpOnClick.

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Campfire

Online Community
User review from
9
Maryna Bondarenko
Oct 27, 2015

 When it comes to instant messaging the majority thinks of Skype at first. But this software has a lot of disadvantages, the main of which is the lack of security. Well, if your team needs the secure communication environment, Campfire is the great choice. This chat is designed primarily for the teams. If your group is no more than four people, you can use Campfire for free. Free account gives an opportunity to store up to 10 Mb if files in the chat. For bigger teams, there are premium plans with more storage and conference calling feature. Campfire is the web based chat, so there is no need to install the additional software, just the browser is OK. There is the official app for the iOS and a lot of third-party apps for the Android and Windows Phone. The security is in the first place here. To begin chatting the registered user has to create the room that is protected with the password. The room owner can decide whom to invite and who can see which rooms. All data is transferred using the HTTPS protocol. Premium and Plus accounts also include SSL security. The iPhone app has the basic features and helps to keep an eye on what's going on even on the go. It shows all the rooms the user has access to and gives the opportunity to see how many people are in every room. It can also remember the last room the user entered and immediately take him to it. The notifications about new messages can be turned on or off.

Pros :

  • The chat rooms are password-protected.
  • A lot of third-party extras & add-ons.
  • Funny sounds in chat Web archive for chats and uploaded files.

Cons :

  • The archives are date-based. It takes a lot of clicking to browse them.
  • No individual chat.

Most Favorable Critic Review

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HelpOnClick

Live Chat
75
Anonymous contribution , Live chat Software

Wednesday 31 December 1969

When it comes to browser based live chat support, HelpOnClick stands up as one of the best support platforms available. It does not offer complicated features like third-party integration with CRM software but it’s web-based and this alongside other similar limitations can be forgiven.

More about HelpOnClick
View all the HelpOnClick Critic Reviews
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Campfire

Online Community
75
Christian Harris , Business Computing World

Monday 23 November 2009

Campfire is an exciting communications solution for switched-on businesses and is almost an essential add-on for Basecamp users. It’s not perfect—most notably the lack of new message alerting and transcribe downloading—and, sure, you’ll have to force some conversations back on track, but you’ll be able to have fun and get work done at the same time in a safe environment. 37signals knows business.

More about Campfire
View all the Campfire Critic Reviews

Most Unfavorable Critic Review

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HelpOnClick

Live Chat

No critic review available yet for HelpOnClick .

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Campfire

Online Community
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Campfire
View all the Campfire Critic Reviews

Demo Video

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HelpOnClick Demo Video

Live Chat
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Campfire Demo Video

Online Community

Screenshots

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Campfire

Online Community
Screenshot for Campfire 4 screenshots available

Typical Customer

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HelpOnClick

Live Chat
  • Business
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Campfire

Online Community
  • Business

Supported Devices

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HelpOnClick

Live Chat
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Campfire

Online Community

Supported Languages

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HelpOnClick

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
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Campfire

Online Community
  • English

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