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HelpOnClick

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HelpOnClick Coupons, Reviews, Comparisons and Alternatives


About HelpOnClick

Increase sales and customer satisfaction with HelpOnClick state of the art Live Chat Software.
This customer service appandnbsp;helps you to see exactly who is on your website right now and what they do using a real time traffic monitor. Invite your visitors for a chat and convert them into a paying and happy customers!

With HelpOnClick live chat software you can get started with live support and chat in just 5 minutes! Installing Helponclick software could not be easier, you only need to copy the HTML code and paste it into your website and you're done.andnbsp;
Also, there is no need to keep the browser open as the desktop tray application instantly notifies you about the new chats and messages.
Above all, you can also customize the chat window to match your website look.

  • 77

    Score

    20 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Real time chat with your website visitors
  • See what the visitors are typing before they submit it
  • Use canned messages for repetitive responses
  • Virtual Assistant option included
  • Chat between operators, transfer chat to another operator
  • Upload your own icon or choose one from default icons
  • Sound alert whenever a visitor has entered to chat
  • Copy and paste HTML code. One time set up
  • Leave a message option, redirect or hide widget when offline
  • Customizable pre-chat fields

Specifications

Supported languages
English, French, Spanish, Italian, German, Russian, Japanese, Chinese, Arabic, Hebrew, Portuguese, Polish, Ukrainian, Danish, Norwegian, Swedish
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Mac OSX
  • Mobile App IOS
  • Mobile App Android
Integrations
HelpOnClick integrates with Zendesk and more than 13 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
77
#5
Domain Authority 67
#9
Alexa Rank 192888
#0
Integration 63
#5
Support options 77
#3
Platforms 79
#3
Show / Hide category leader in Radar

HelpOnClick Demo Video

HelpOnClick Screenshots

Plans & Pricing

Starter

$12
for 1 Month / 1 user(s)

Features

  • 100 Chats per month
  • 5 Departments
  • 1 Website
  • No Virtual Agent

Advanced

$19
for 1 Month / 1 user(s)

Features

  • Unlimited chats
  • Unlimited departments
  • 5 Websites
  • Virtual Agent Included

Showing 6 out of 14 - View All

HelpOnClick Integrations

logo for Zendesk

Zendesk

Help Desk and Ticket Management

HelpOnClick integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Learn More

logo for Shopify

Shopify

Shopping Cart

HelpOnClick integrates with Shopify. Shopify provides a commerce platform that allows you to sell at a retail location, online, and ev...
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logo for Wix

Wix

Shopping Cart

HelpOnClick integrates with Wix. Wix is a cloud-based web development platform that enables users to create HTML5 mobile sites and...
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logo for Freshdesk

Freshdesk

Help Desk and Ticket Management

HelpOnClick integrates with Freshdesk. Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; ...
Learn More

logo for Zoho CRM

Zoho CRM

CRM

HelpOnClick integrates with Zoho CRM. Online CRM software for controlling your trades, purchasing, client support, and inventory in a u...
Learn More

logo for SnapLogic Salesforce Integration

SnapLogic Salesforce Integration

Cloud Integration

HelpOnClick integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Learn More

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Critic Reviews

  • 77

    Cloudswave Score for HelpOnClick

    Rating based on 20 Critic Reviews

    19 Favorable reviews
    95 %
    1 Mixed reviews
    5 %
    0 unfavorable reviews
    0 %
  • HelpOnClick's live chat software works well as an active customer engagement tool for business of all sizes. Pre-chat invitation options, effortlessly integration with a range of third-party applications and a variety of quick response tools ensure that your customers are always well served.

  • We started our company last January, and calls were overflowing that our call centre reps were having a hard time attending these sales calls. We seek for several online support and we believed that HelpOnClick was the right Chat application in answering our service level agreement. We tested one account. And now we purchased unlimited account since our company has grown much larger. Chat Support using HelpOnClick increased our productivity regarding sales, product and technical support. Our company is very delighted in purchasing this application and we will promote this product to other companies. For the past 9 months, we never experienced downtime of this superb application. More business to HelpOnClick! Good Job guys!

  • Once you get the hang of it and everything is set up properly, HelpOnClick is a great support tool. Your operators have a convenient way of using pre-defined messages to speed up the chat experience for your customers. The way we see it HelpOnClick's focus is more on larger companies that want to set up the system on different websites and departments.

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User Reviews

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Alternatives to HelpOnClick

HelpOnClick

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