Software Comparison
Help Scout vs OneDesk Customer Service

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Help Scout enables teams to de... Learn More


Listed in : Help Desk and Ticket Management

OneDesk Customer Service let you send your customers a link to your customer portal or embed it in your website. Build a customer community and let cu... Learn More

Pricing Starting From

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Help Scout

Help Desk and Ticket Management

Free Plan

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OneDesk Customer Service

Help Desk and Ticket Management

$ 10
For 1 Month / 1 user(s)

Available Features

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Help Scout

Help Desk and Ticket Management

3 Users

1 Mailbox

Help Scout branded

Unlimited emails

Unlimited storage

Help Scout Apps

Friendly, free support

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OneDesk Customer Service

Help Desk and Ticket Management

Allow customers to interact with you directly on your website

Provide superior customer support

Never overlook another customer email

Powerful filtering and sorting

Keep track of all your customer-related activities

Keep customers updated on their feedback, every step of the way

Let customers help themselves and each other

Dashboard & Reports

Free Trial Availability

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Help Scout

Help Desk and Ticket Management
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OneDesk Customer Service

Help Desk and Ticket Management

Most Favorable Critic Review

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Help Scout

Help Desk and Ticket Management
100
Brad McCarty , The Next Web

Monday 15 April 2013

I’ll be running Help Scout because I’ve seen it and I already know that it’s impressive. If you’re passionate about your customers, the ones who keep your business alive, then you should too.

More about Help Scout
View all the Help Scout Critic Reviews
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OneDesk Customer Service

Help Desk and Ticket Management
100
Jim Brown , Tech Clarity

Wednesday 21 March 2012

One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.

More about OneDesk Customer Service
View all the OneDesk Customer Service Critic Reviews

Most Unfavorable Critic Review

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Help Scout

Help Desk and Ticket Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Help Scout
View all the Help Scout Critic Reviews
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OneDesk Customer Service

Help Desk and Ticket Management

No critic review available yet for OneDesk Customer Service .

Demo Video

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Help Scout Demo Video

Help Desk and Ticket Management
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OneDesk Customer Service Demo Video

Help Desk and Ticket Management

Screenshots

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Help Scout

Help Desk and Ticket Management
Screenshot for Help Scout 4 screenshots available
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OneDesk Customer Service

Help Desk and Ticket Management
Screenshot for OneDesk Customer Service 4 screenshots available

Typical Customer

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Help Scout

Help Desk and Ticket Management
  • Business
  • Personal Use
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OneDesk Customer Service

Help Desk and Ticket Management
  • Business

Supported Devices

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Help Scout

Help Desk and Ticket Management
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OneDesk Customer Service

Help Desk and Ticket Management

Supported Languages

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Help Scout

Help Desk and Ticket Management
  • English
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OneDesk Customer Service

Help Desk and Ticket Management
  • English
  • French

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