Software Comparison
Help Scout vs Kayako

Save time and effort by comparing these leading Live Chat software.
Quickly access the latest reviews to read actual user opinions and ratings. Get amazing coupons and discounts, access Free Demos or Trials immediately.



Listed in : Live Chat

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Help Scout enables teams to de... Learn More


Listed in : Live Chat

We build web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, wo... Learn More

Pricing Starting From

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management

Free Plan

screenshot for Kayako

Kayako

Live Chat

$ 29
For 1 Month / 1 user(s)

Available Features

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management

3 Users

1 Mailbox

Help Scout branded

Unlimited emails

Unlimited storage

Help Scout Apps

Friendly, free support

screenshot for Kayako

Kayako

Live Chat

Roll out live chat straight away

Real-time visitor monitoring

Voice and click-to-call

Free Trial Availability

screenshot for Kayako

Help Scout

Help Desk and Ticket Management
screenshot for Kayako

Kayako

Live Chat

Most Favorable Critic Review

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
100
Brad McCarty , The Next Web

Monday 15 April 2013

I’ll be running Help Scout because I’ve seen it and I already know that it’s impressive. If you’re passionate about your customers, the ones who keep your business alive, then you should too.

More about Help Scout
View all the Help Scout Critic Reviews
screenshot for Kayako

Kayako

Live Chat
75
Anonymous contribution , helpdeskindex

Wednesday 31 December 1969

This is a very intuitive, user-friendly program, both from the front and the backend. Customers will find it easy to navigate when submitting help tickets, searching your knowledge base, following along with troubleshooting guidelines and contacting your live help. Your representatives will find that its straightforward interface makes real time visitor monitoring, ticket and email management, knowledgebase creation and administration and news publishing all quick and convenient. They will also find its calendar, contact and task integration sharing indispensable.

More about Kayako
View all the Kayako Critic Reviews

Most Unfavorable Critic Review

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Help Scout
View all the Help Scout Critic Reviews
screenshot for Kayako

Kayako

Live Chat
40
Marie McCourt , TrustRadius

Wednesday 03 June 2015

Kayako Use Cases and Deployment ScopeAt StyleEase Software, LLC, we use Kayako as our Support Ticket system. This is mainly used in the support department, but it can also be used for wholesale questions. 

More about Kayako
View all the Kayako Critic Reviews

Demo Video

screenshot for Help Scout

Help Scout Demo Video

Help Desk and Ticket Management
screenshot for Kayako

Kayako Demo Video

Live Chat

Screenshots

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
Screenshot for Help Scout 4 screenshots available

Typical Customer

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
  • Business
  • Personal Use
screenshot for Kayako

Kayako

Live Chat
  • Business

Supported Devices

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
screenshot for Kayako

Kayako

Live Chat

Supported Languages

screenshot for Help Scout

Help Scout

Help Desk and Ticket Management
  • English
screenshot for Kayako

Kayako

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Portuguese

Free Download: Live Chat Software Pricing Guide

Enter your email and press continue to start downloading.

Detailed comparison of the 10 best Live Chat software!

One last step to begin your download:

Complete this brief form and we'll email you the PDF document.

Thank you for downloading the white paper..

The white paper has been sent to your email. You can also download it right now from this URL: