Software Comparison
Help Scout vs ClickDesk

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Listed in : Live Chat

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized. Help Scout enables teams to de... Learn More


Listed in : Live Chat

ClickDesk helps businesses engage their website visitors directly from their favorite Instant Messenger (Skype/GTalk) through our Multi-channel custom... Learn More

Pricing Starting From

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Help Scout

Help Desk and Ticket Management

Free Plan

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ClickDesk

Live Chat

Free Plan

Available Features

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Help Scout

Help Desk and Ticket Management

3 Users

1 Mailbox

Help Scout branded

Unlimited emails

Unlimited storage

Help Scout Apps

Friendly, free support

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ClickDesk

Live Chat

Chat conferencing

CRM Integration and API

Video Chat

Reports and History

99.95 % Uptime & SSL Security

Free Trial Availability

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Help Scout

Help Desk and Ticket Management
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ClickDesk

Live Chat

No Free Trial Available.

Most Favorable Critic Review

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Help Scout

Help Desk and Ticket Management
100
Brad McCarty , The Next Web

Monday 15 April 2013

I’ll be running Help Scout because I’ve seen it and I already know that it’s impressive. If you’re passionate about your customers, the ones who keep your business alive, then you should too.

More about Help Scout
View all the Help Scout Critic Reviews
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ClickDesk

Live Chat
100
Miles Baker , clickscoop

Friday 23 September 2011

ClickDesk is a powerful customer support tool that ClickBank vendors can use to lower refunds and reduce costs associated with customer support.

More about ClickDesk
View all the ClickDesk Critic Reviews

Most Unfavorable Critic Review

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Help Scout

Help Desk and Ticket Management
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Help Scout
View all the Help Scout Critic Reviews
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ClickDesk

Live Chat
20
Ryan Kearl , GetApp

Tuesday 14 October 2014

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

More about ClickDesk
View all the ClickDesk Critic Reviews

Demo Video

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Help Scout Demo Video

Help Desk and Ticket Management
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ClickDesk Demo Video

Live Chat

Screenshots

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Help Scout

Help Desk and Ticket Management
Screenshot for Help Scout 4 screenshots available

Typical Customer

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Help Scout

Help Desk and Ticket Management
  • Business
  • Personal Use
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ClickDesk

Live Chat
  • Business
  • Personal Use

Supported Devices

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Help Scout

Help Desk and Ticket Management
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ClickDesk

Live Chat

Supported Languages

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Help Scout

Help Desk and Ticket Management
  • English
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ClickDesk

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish

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