Software Comparison
Freshdesk vs WebAsyst Helpdesk

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Listed in : Help Desk and Ticket Management

Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More

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Listed in : Help Desk and Ticket Management

Help Desk is an online application for the proper handling of email requests from your customers. It stores all messages in a single queue, displays t... Learn More

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Pricing Starting From

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management

Free Plan

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

Free Plan

Available Features

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management

IP Whitelisting

Custom Email Servers

Advanced Phone Channel

screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

Storage space: 50GB

Users (collaborators): Unlimited

Files: Unlimited

Photos: Unlimited

Contacts: Unlimited

Messages per day (bulk email sending):5000

Projects: Unlimited

Open issues: Unlimited

Notes: Unlimited

Pages: Unlimited

Products: Unlimited

Orders per month: Unlimited

Requests: unlimited

Free Trial Availability

screenshot for WebAsyst Helpdesk

Freshdesk

Help Desk and Ticket Management
Free Trial Available
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

No Free Trial Available.

Most Favorable Critic Review

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Freshdesk

Help Desk and Ticket Management
75
Rakesh Sharma , GetApp Blog

Tuesday 09 April 2013

There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!

More about Freshdesk
View all the Freshdesk Critic Reviews
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
80
Renee Shipley , TopTenReviews

Friday 17 October 2014

If you're looking for the customer relationship management system, WebAsyst provides a unique layout and design but lacks many of the features we wanted to find in our CRM software options. A photo sharing option was unique to this application and was very useful in several circumstances. WebAsyst focuses their business CRM features on file sharing and customer relationship management. 

More about WebAsyst Helpdesk
View all the WebAsyst Helpdesk Critic Reviews

Most Unfavorable Critic Review

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management
40
jai vignesh , GetApp

Sunday 08 February 2015

Having all the options and access but its not user friendly when compared to other applications.

More about Freshdesk
View all the Freshdesk Critic Reviews
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

No critic review available yet for WebAsyst Helpdesk .

Demo Video

screenshot for Freshdesk

Freshdesk Demo Video

Help Desk and Ticket Management
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk Demo Video

Help Desk and Ticket Management

No Demo Video Available.

Screenshots

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management
Screenshot for Freshdesk 4 screenshots available
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
Screenshot for WebAsyst Helpdesk 4 screenshots available

Typical Customer

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Freshdesk

Help Desk and Ticket Management
  • Business
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WebAsyst Helpdesk

Help Desk and Ticket Management
  • Business

Supported Devices

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Freshdesk

Help Desk and Ticket Management
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management

Supported Languages

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Japanese
  • Portuguese
  • Polish
  • Danish
  • Swedish
screenshot for WebAsyst Helpdesk

WebAsyst Helpdesk

Help Desk and Ticket Management
  • English

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