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Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More
Custom Agent Roles
Allow customers to interact with you directly on your website
Provide superior customer support
Never overlook another customer email
Powerful filtering and sorting
Keep track of all your customer-related activities
Keep customers updated on their feedback, every step of the way
Let customers help themselves and each other
Dashboard & Reports
Tuesday 09 April 2013
There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!More about Freshdesk
Wednesday 21 March 2012
One of the reasons I find OneDesk unique is that it focuses on the front end more than a PLM system, but also provides more execution capabilities than most idea management software. In this way, it defies some of the traditional systems boundaries. In fact, there are two features that I find really compelling and unique that are not found in most innovation or PLM solutions.More about OneDesk Customer Service
Sunday 08 February 2015
Having all the options and access but its not user friendly when compared to other applications.More about Freshdesk
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