Software Comparison
Freshdesk vs LiveHelpNow

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Listed in : Live Chat

Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More

Free Trial

Listed in : Live Chat

LiveHelpNow is a help desk software solution for customer service and live chat. The app provides a selection of features to help better understa... Learn More

Pricing Starting From

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management

Free Plan

screenshot for LiveHelpNow

LiveHelpNow

Live Chat

No Pricing Available yet.

Available Features

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management

IP Whitelisting

Custom Email Servers

Advanced Phone Channel

screenshot for LiveHelpNow

LiveHelpNow

Live Chat
  • Realtime Visitor Monitoring
  • Visitor Action Triggers
  • Social Insights
  • Custom Information Feed
  • Hot Leads & Customer Lists
  • Create Promotional Ads
  • Record Call Logs
  • Capture Call Back Requests
  • Full Email & Ticket Management
  • Create Customizable Surveys
  • Free Trial Availability

    screenshot for LiveHelpNow

    Freshdesk

    Help Desk and Ticket Management
    Free Trial Available
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    No Free Trial Available.

    Most Favorable Critic Review

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    75
    Rakesh Sharma , GetApp Blog

    Tuesday 09 April 2013

    There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!

    More about Freshdesk
    View all the Freshdesk Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    90
    Anonymous contribution , TopTenReviews

    Wednesday 31 December 1969

    LiveHelpNow is reliable, feature-loaded software that both your agents and customers will appreciate. With remote administration, mobile phone chat, campaign capability and customer tracking, your customer support service will be unmatched. The variety of customer-friendly features, coupled with revenue-generating business options and robust help and support, make LiveHelpNow the best live chat support software available.

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Most Unfavorable Critic Review

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    40
    jai vignesh , GetApp

    Sunday 08 February 2015

    Having all the options and access but its not user friendly when compared to other applications.

    More about Freshdesk
    View all the Freshdesk Critic Reviews
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    0
    Anonymous contribution , GetApp

    Monday 30 November -1

    More about LiveHelpNow
    View all the LiveHelpNow Critic Reviews

    Demo Video

    screenshot for Freshdesk

    Freshdesk Demo Video

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow Demo Video

    Live Chat

    Screenshots

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    Screenshot for Freshdesk 4 screenshots available

    Typical Customer

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    • Business
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • N/A

    Supported Devices

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat

    Supported Languages

    screenshot for Freshdesk

    Freshdesk

    Help Desk and Ticket Management
    • English
    • French
    • Spanish
    • Italian
    • German
    • Japanese
    • Portuguese
    • Polish
    • Danish
    • Swedish
    screenshot for LiveHelpNow

    LiveHelpNow

    Live Chat
    • English

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