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Nicereply

Logo for Nicereply

Nicereply Coupons, Reviews, Comparisons and Alternatives


About Nicereply

Nicereply is a platform that track customer experience and improve your customer experience; you can receive direct feedback on every email they receive from your help desk. Every email that your agents send will contain a link through which all your customer can rate how satisfied are they with your reply.

Nicereply also gives the tool to customize your rating page by color, brand name, and languages. They also supply you with a powerful tool that show you all these information and let you evaluate you customer support staff performance.

  • 64

    Score

    9 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Customers can rate and comment on emails from you
  • Detailed statistics on ratings
  • Integration with help-desk systems

Specifications

Supported languages
English, French, Spanish, Italian, German, Russian, Japanese, Arabic, Hebrew, Portuguese, Polish, Ukrainian, Danish, Norwegian, Swedish
Serviceable Area
World Wide
Supported Platforms
  • Web Based
  • Mobile App Android
Integrations
Nicereply integrates with Help Scout and more than 6 other solutions. View details

Ratings Summary

Metric Score Rank
cloudswave Score
64
#18
Domain Authority 42
#0
Alexa Rank 102260
#19
Integration 50
#12
Platforms 29
#6

Nicereply Demo Video

Nicereply Screenshots

Plans & Pricing

Nice

$57
for 3 Months / 1 user(s)

Features

  • 5 Agents

Nice

$114
for 6 Months / 1 user(s)

Features

  • 5 Agents

Gorgeous

$147
for 3 Months / 1 user(s)

Features

  • 25 Agents

Nice

$228
for 12 Months / 1 user(s)

Features

  • 5 Agents

Gorgeous

$294
for 6 Months / 1 user(s)

Features

  • 25 Agents

Beautiful

$297
for 3 Months / 1 user(s)

Features

  • 75 Agents

Gorgeous

$588
for 12 Months / 1 user(s)

Features

  • 25 Agents

Beautiful

$594
for 6 Months / 1 user(s)

Features

  • 75 Agents

Beautiful

$1188
for 12 Months / 1 user(s)

Features

  • 75 Agents

Showing 6 out of 7 - View All

Nicereply Integrations

logo for Help Scout

Help Scout

Help Desk and Ticket Management

Nicereply integrates with Help Scout. Help Scout provides your team with a scalable help desk, while keeping the customer experience si...
Learn More

logo for Zendesk

Zendesk

Help Desk and Ticket Management

Nicereply integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Learn More

logo for TeamSupport

TeamSupport

Help Desk and Ticket Management

Nicereply integrates with TeamSupport. TeamSupport.com is an On Demand Customer ServiceandHelp Desk application that takes an innova...
Learn More

logo for Bitium

Bitium

Password Management

Nicereply integrates with Bitium. Founded in 2012, Bitium aims to give growing companies the ability to manage access to all of the...
Learn More

logo for HappyFox

HappyFox

Help Desk and Ticket Management

Nicereply integrates with HappyFox. HappyFox is a web based customer support software hosted on the cloud. It helps to track and mana...
Learn More

logo for LiveAgent

LiveAgent

Live Chat

Nicereply integrates with LiveAgent. LiveAgent help desk is the excellent solution for affording great customer assistance. Provided w...
Learn More

View All

Critic Reviews

  • 64

    Cloudswave Score for Nicereply

    Rating based on 9 Critic Reviews

    8 Favorable reviews
    73 %
    3 Mixed reviews
    27 %
    0 unfavorable reviews
    0 %
  • it’s a great service and a nice way to keep track of what happens with the emails that your company sends. It’s our first 5/5 rating here on TNW Apps, because we think that Nicereply is doing something right.

  • great tool for monitoring and improving customer satisfaction and incidends with customers

    Pros : easy to use

  • Nicereply is a great app in terms of its design, usability and ability to accomplish its advertised goal. It really couldn’t be easier to implement and use but, along with its extreme simplicity comes a tradeoff; it's missing additional features that wouldn't necessarily complicate the app much further but would add some helpful power and flexibility for users. Nicereply's pricing seems competitive, although a lower level option would likely make the app more appealing to smaller teams of one or two people. It would also seem fitting considering the app's simplicity.

View All

User Reviews

View All Alternatives

Alternatives to Nicereply

Nicereply

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