Nicereply is a platform that track customer experience and improve your customer experience; you can receive direct feedback on every email they receive from your help desk. Every email that your agents send will contain a link through which all your customer can rate how satisfied are they with your reply.
Nicereply also gives the tool to customize your rating page by color, brand name, and languages. They also supply you with a powerful tool that show you all these information and let you evaluate you customer support staff performance.
Showing 4 out of 7 - View All
Nicereply integrates with Zendesk . Zendesk delivers the leading cloud-based customer service software. Loved by customers for its si...
Nicereply integrates with HelpMaster. HelpMaster has been created to streamline your helpdesk and service management initiatives and im...
Nicereply integrates with Help Scout. Help Scout provides your team with a scalable help desk, while keeping the customer experience si...
Nicereply integrates with HappyFox. HappyFox is a web based customer support software hosted on the cloud. It helps to track and mana...
Cloudswave Score for Nicereply
Rating based on 9 Critic Reviews
Brad McCarty, on The Next Web
it’s a great service and a nice way to keep track of what happens with the emails that your company sends. It’s our first 5/5 rating here on TNW Apps, because we think that Nicereply is doing something right.
great tool for monitoring and improving customer satisfaction and incidends with customers
Pros : easy to use
Jarel Remick, on AppStorm
Nicereply is a great app in terms of its design, usability and ability to accomplish its advertised goal. It really couldnâ€™t be easier to implement and use but, along with its extreme simplicity comes a tradeoff; it's missing additional features that wouldn't necessarily complicate the app much further but would add some helpful power and flexibility for users. Nicereply's pricing seems competitive, although a lower level option would likely make the app more appealing to smaller teams of one or two people. It would also seem fitting considering the app's simplicity.
Enter your email and press continue to start downloading.
The white paper has been sent to your email. You can also download it right now from this URL: Detailed comparison of the 10 best Help Desk and Ticket Management softwares