Elementool Help Desk is easy to set-up and use, Elementool Help Desk's seamless integration with Scheduling, Issue Tracking, Test Case, Docs, and Forums gives you a suite of applications that will help you manage your project management process.
A proper Help Desk system will enable you to have control over your customer support process. It will prevent support calls from getting lost or fall through the cracks, will make sure that everything is tracked through to resolution, improve customer satisfaction and most importantly boost the morale of your support team.
Implementing a new Help Desk service doesn't have to be expensive or resource consuming. It also doesn't require any technical knowledge. A web-based hosted solution will offer quick implementation without requiring any investment in hardware or software.
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Elementool Help Desk integrates with Elementool Issue Tracking. Elementool Issue Tracking is a web-based issue tracker that allows your team to track issues/bugs...
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