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Comm100 Live Chat

Logo for Comm100 Live Chat

Comm100 Live Chat Coupons, Reviews, Comparisons and Alternatives


About Comm100 Live Chat

Comm100 Live Chat enables you to communicate with your website visitors in real time.

Comm100 Live Chat for SMB has all the essential live chat features, intuitive UI, and flexible pricing. It’s a cost-effective option.

Comm100 Live Chat for Enterprise have advanced features helping improve customer service efficiency and agent productivity, such as intelligent ACD for handling workload, auto visitor recognition, insightful KPI reporting, 24/7 chat volume reports for shift optimization and more.

Also, we are able to provide 100% uptime with our patent-pending MaximumOn technology, and multiple deployment options are supported, including shared, dedicated, and on-premises.

  • 80

    Score

    15 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

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Features & Specifications

Key Features

  • Real-time visitor monitoring and tracking
  • Visual & Sound Alerts
  • Fully customizable chat buttons and windows
  • Built-in Spell Checker
  • Intelligent auto chat invitation
  • Unlimited Canned Messages & URLs
  • Insightful performance reports & analysis
  • Unlimited Concurrent Chats
  • Transfer Chat to Another Operator
  • Auto Accept Chat & Chat Queue

Specifications

Categories
Supported languages
English, French, Spanish, Italian, German, Russian, Japanese, Chinese, Arabic, Hebrew, Portuguese, Polish, Ukrainian, Danish, Norwegian, Swedish
Serviceable Area
Australia,  Canada,  China,  Germany,  India,  Japan,  United Kingdom,  United States
Supported Platforms
  • Web Based
  • Mobile Web
  • Desktop Windows
  • Desktop Linux
  • Mobile App Android
Integrations
Comm100 Live Chat integrates with Shopify and more than 3 other solutions. View details
Support Options
  • FAQs
  • Knowledge Base
  • Online Support
  • Phone Support
  • Video Tutorials

Ratings Summary

Metric Score Rank
cloudswave Score
80
#4
Domain Authority 81
#4
Alexa Rank 22215
#8
Integration 10
#9
Support options 100
#1
Platforms 66
#4
Show / Hide category leader in Radar

Merchant insight

Comm100 Live Chat can meet the needs of both SMB and large enterprises. We have two independently deployed editions, one for SMB while the other for Enterprise. Thus, we can make each edition cater to the unique needs of the specific audience respectively.

For SMBs:

  1. Comm100 Live Chat has all the essential live chat features, powerful than most SMB solutions.


  2. Intuitive UI makes it easy to use for anyone.


  3. Flexible pricing makes it cost-effective for small businesses and easy to scale.

 For Enterprises:

  1. Comm100 Live Chat for Enterprise is specifically designed for large call centers or customer service teams. It comes with a suite of tools for users to improve their customer satisfaction while reducing the cost, including intelligent ACD for handling large workload properly, auto visitor recognition for providing fast and personalized service, insightful KPI reporting for evaluating agent performance, 24/7 chat volume reports for staffing optimization, integration with GotoMeeting, Cisco call center, Avaya call center, etc. for providing multi-channel support and more.


  2. We are able to provide 100% uptime with our patent-pending MaximumOn technology.


  3. We provide multiple deployment options. Shared, dedicated, on-premises? Your choice.


  4. On-demand custom development is available with dedicated deployment and on-premises deployment.


  5. We offer amazing support. 24*7 live chat support, dedicated solution consultant, tailored training, 100% dedication to solving problems for customers.

Comm100 Live Chat Demo Video

Comm100 Live Chat Screenshots

Plans & Pricing

Team

$29
for 1 Month / 1 user(s)

Features

  • Unlimited Chats
  • Visitor Monitoring
  • Full Customization
  • Mobile Apps
  • 24/7 Support

Business

$49
for 1 Month / 1 user(s)

Features

  • All Team Features Plus
  • "Powered by" Removal
  • Department Routing
  • Performance Reports
  • Third-Party Integration

Business With MaximumOn

$79
for 1 Month / 1 user(s)

Features

  • All Team Features Plus
  • "Powered by" Removal
  • Department Routing
  • Performance Reports
  • Third-Party Integration
  • MaximumOn Technology

Enterprise

$99
for 1 Month / 1 user(s)

Features

  • All Team Features Plus
  • "Powered by" Removal
  • Department Routing
  • Performance Reports
  • Third-Party Integration
  • MaximumOn Technology
  • Auto Chat Distribution
  • In - Depth Reporting
  • Enterprise Security
  • Custom Training

Showing 4 out of 4 - View All

Comm100 Live Chat Integrations

logo for Shopify

Shopify

Shopping Cart

Comm100 Live Chat integrates with Shopify. Shopify provides a commerce platform that allows you to sell at a retail location, online, and ev...
Learn More

logo for Vision Helpdesk

Vision Helpdesk

Help Desk and Ticket Management

Comm100 Live Chat integrates with Vision Helpdesk. Vision Helpdesk offers best customer support management tools available both SaaS and Downlo...
Learn More

logo for SnapLogic Salesforce Integration

SnapLogic Salesforce Integration

Cloud Integration

Comm100 Live Chat integrates with SnapLogic Salesforce Integration. SnapLogic delivers rapid Salesforce integration with back-office SAP or Oracle ERP applications t...
Learn More

logo for Wordpress

Wordpress

Shopping Cart

Comm100 Live Chat integrates with Wordpress. WordPress is one of the best CMS platforms that helps you create a blog or a website started in n...
Learn More

View All

Critic Reviews

  • 80

    Cloudswave Score for Comm100 Live Chat

    Rating based on 15 Critic Reviews

    15 Favorable reviews
    100 %
    0 Mixed reviews
    0 %
    0 unfavorable reviews
    0 %
  • Comm100 ProsWe have a LiveChat icon on the website, so users can easily contact us for instant support.Previously, we had to use email as the main contact channel. By using LiveChat, we found the conversation rate improved a lot, as customers are happier to get instant support.

  • Comm100 Live Chat is an excellent plugin. It s fast and has an intuitive interface. It works as expected and provides admins with a huge suite of tools to better communicate with visitors, and the admin interface can be accessed from just about anywhere. The pricing may be steep for some they charge monthly at $21/mo, $29/mo, or $49/mo per operator depending on your needs but if your business depends on converting visitors into customers then the expense is likely easy to justify. It gets my thumbs up.

  • Business owners looking for a smart investment, or interested in reducing their monthly expenditure without sacrificing performance will appreciate the robust features, advantages, and benefits of Comm100 Live Chat.

View All

User Reviews

View All Alternatives

Alternatives to Comm100 Live Chat

Comm100 Live Chat

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