Software Comparison
ClickDesk vs Freshdesk

Save time and effort by comparing these leading Help Desk and Ticket Management software.
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Listed in : Help Desk and Ticket Management

ClickDesk helps businesses engage their website visitors directly from their favorite Instant Messenger (Skype/GTalk) through our Multi-channel custom... Learn More


Listed in : Help Desk and Ticket Management

Freshdesk is a cloud-based helpdesk solution that provides everything a business needs to offer; unmatched support and a great product.Freshdesk bring... Learn More

Free Trial

Pricing Starting From

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ClickDesk

Live Chat

Free Plan

screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management

Free Plan

Available Features

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ClickDesk

Live Chat

Chat conferencing

CRM Integration and API

Video Chat

Reports and History

99.95 % Uptime & SSL Security

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Freshdesk

Help Desk and Ticket Management

IP Whitelisting

Custom Email Servers

Advanced Phone Channel

Free Trial Availability

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ClickDesk

Live Chat

No Free Trial Available.

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Freshdesk

Help Desk and Ticket Management
Free Trial Available

Most Favorable Critic Review

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ClickDesk

Live Chat
100
Miles Baker , clickscoop

Friday 23 September 2011

ClickDesk is a powerful customer support tool that ClickBank vendors can use to lower refunds and reduce costs associated with customer support.

More about ClickDesk
View all the ClickDesk Critic Reviews
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Freshdesk

Help Desk and Ticket Management
75
Rakesh Sharma , GetApp Blog

Tuesday 09 April 2013

There are solutions in our ecosystem that we need to write about on a regular basis. Freshdesk is one of them. This is because the solution is rapidly introducing new features. Combined with Freshdesk’s existing functionality roster, these changes make an excellent solution even better. I recommend you check out these changes and give them a try!

More about Freshdesk
View all the Freshdesk Critic Reviews

Most Unfavorable Critic Review

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ClickDesk

Live Chat
20
Ryan Kearl , GetApp

Tuesday 14 October 2014

I would go with LiveChat Clickdesk is quite annoying and doesn't have much functionalities. Even though livechat is more expensive it is more stable and legit. Spend the extra money.

More about ClickDesk
View all the ClickDesk Critic Reviews
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Freshdesk

Help Desk and Ticket Management
40
jai vignesh , GetApp

Sunday 08 February 2015

Having all the options and access but its not user friendly when compared to other applications.

More about Freshdesk
View all the Freshdesk Critic Reviews

Demo Video

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ClickDesk Demo Video

Live Chat
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Freshdesk Demo Video

Help Desk and Ticket Management

Screenshots

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Freshdesk

Help Desk and Ticket Management
Screenshot for Freshdesk 4 screenshots available

Typical Customer

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ClickDesk

Live Chat
  • Business
  • Personal Use
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Freshdesk

Help Desk and Ticket Management
  • Business

Supported Devices

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ClickDesk

Live Chat
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Freshdesk

Help Desk and Ticket Management

Supported Languages

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ClickDesk

Live Chat
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
  • Swedish
screenshot for Freshdesk

Freshdesk

Help Desk and Ticket Management
  • English
  • French
  • Spanish
  • Italian
  • German
  • Japanese
  • Portuguese
  • Polish
  • Danish
  • Swedish

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