Software Comparison
BoldChat vs Engage

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Listed in : Live Chat

BoldChat is an easy to installandhighly customizable live chat software. They offer a robust feature set like proactive chat invitesandauto distributi... Learn More


Listed in : Live Chat

Engage helps you sell immediately anywhere online.  It enables sales professionals to be available for live omni-channel customer interactions and sa... Learn More

Pricing Starting From

screenshot for BoldChat

BoldChat

Live Chat

$ 599
For 1 Year / 1 user(s)

screenshot for Engage

Engage

Live Chat

$ 7
For 1 Month / 1 user(s)

Available Features

screenshot for BoldChat

BoldChat

Live Chat

Unlimited live chat with no hidden fees

Fully customizable without re-implementing html code

Works out-of-the-box with mobile and desktop browsers

Proactively engage visitors

Real-time skill routing

Comprehensive reporting

24/7 product support

Advanced canned messaging options to boost operator efficiencies

Supports auto assignment and distribution of chats across large teams and many deployments

Advanced agent reporting

Salesforce integration module

Put live chat in your apps via the Mobile SDK (iOS and Android)

Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter

Real-time supervisor dashboard

Robust APIs to extend BoldChat into 3rd party systems

Single sign-on integration

screenshot for Engage

Engage

Live Chat

Control your online status

Be available for live sales engagements

Customer and partner messaging

Text, audio and video messaging

See web page customer is on

See the customer's browser and OS

See the referring URL

Watch what pages the customer visits

Take notes

IP Geolocate and map your customer

Audible and visual message alerts

View and keyword search logs

Research performance analytics

Rotating list of available agents

Site-wide toolbar

Available agent menu / directory

Timer-based proactive pop-ups

create your own custom button

And Many More.

Free Trial Availability

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BoldChat

Live Chat
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Engage

Live Chat

Most Favorable Critic Review

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BoldChat

Live Chat
75
Anonymous contribution , The Review Jury

Saturday 19 July 2014

BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.

More about BoldChat
View all the BoldChat Critic Reviews
screenshot for Engage

Engage

Live Chat
100
Shel Gatto , AppAppeal

Monday 29 October 2012

WorkFace is an excellent solution for businesses that want to put a friendly face on an online support team. The application helps close the gap that is sometimes felt by customers trying to get answers for products and services on the web.

More about Engage
View all the Engage Critic Reviews

Most Unfavorable Critic Review

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BoldChat

Live Chat
0
Anonymous contribution , GetApp

Monday 30 November -1

More about BoldChat
View all the BoldChat Critic Reviews
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Engage

Live Chat

No critic review available yet for Engage .

Demo Video

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BoldChat Demo Video

Live Chat
screenshot for Engage

Engage Demo Video

Live Chat

No Demo Video Available.

Screenshots

Typical Customer

screenshot for BoldChat

BoldChat

Live Chat
  • Business
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Engage

Live Chat
  • Business

Supported Devices

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BoldChat

Live Chat
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Engage

Live Chat

Supported Languages

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BoldChat

Live Chat
  • English
screenshot for Engage

Engage

Live Chat
  • English

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