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Unlimited live chat with no hidden fees
Fully customizable without re-implementing html code
Works out-of-the-box with mobile and desktop browsers
Proactively engage visitors
Real-time skill routing
24/7 product support
Advanced canned messaging options to boost operator efficiencies
Supports auto assignment and distribution of chats across large teams and many deployments
Advanced agent reporting
Salesforce integration module
Put live chat in your apps via the Mobile SDK (iOS and Android)
Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
Real-time supervisor dashboard
Robust APIs to extend BoldChat into 3rd party systems
Single sign-on integration
50 Chats per month included
$200 per month for each additional site
$100 per month 25 additional chats (optional)
24/7 Live Chat Support team
We have been using SnapEngage for a few weeks, and it has been going well. The set-up is pretty simple, as you create the profiles for chat agents and the design of the chat using pretty straightforward tools, then the HTML is pasted into place on the pages where live chat desired. The officers know where the visitor is from with some basic information about the region, which can help to determine who the closest dealer or service rep might be, depending on what the visitor is needing. It is also great that the agents can send files and even transfer chats between actors, if necessary.
Saturday 19 July 2014
BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.More about BoldChat
Wednesday 31 December 1969
ClickAndChat enterprise chat software provides the host environment, operator capabilities, reporting, and tracking and monitoring features and functions you need to manage and implement a successful live chat service.More about ClickAndChat
Wednesday 08 January 2014
I’ve seen a big difference in sales because of Snapengage. Customers come to my site and are able to have a conversation with me before abandoning my site. Visitors are far more likely to book an appointment because they were given the chance to speak to a real person! With a free trial for 2 weeks, it’s worth trying out.More about SnapEngage
Monday 30 November -1
More about BoldChat
Wednesday 31 December 1969
SnapEngage is full featured, or even over featured if there’s such a thing. We appreciate its capabilities which make it one of the top ten best live chat tools in this review. However, minor lapses that we’ve taken into account together place SnapEngage in this rank. But in general, SnapEngage is amazing!More about SnapEngage
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