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Unlimited live chat with no hidden fees
Fully customizable without re-implementing html code
Works out-of-the-box with mobile and desktop browsers
Proactively engage visitors
Real-time skill routing
24/7 product support
Advanced canned messaging options to boost operator efficiencies
Supports auto assignment and distribution of chats across large teams and many deployments
Advanced agent reporting
Salesforce integration module
Put live chat in your apps via the Mobile SDK (iOS and Android)
Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
Real-time supervisor dashboard
Robust APIs to extend BoldChat into 3rd party systems
Single sign-on integration
When it comes to instant messaging the majority thinks of Skype at first. But this software has a lot of disadvantages, the main of which is the lack of security. Well, if your team needs the secure communication environment, Campfire is the great choice. This chat is designed primarily for the teams. If your group is no more than four people, you can use Campfire for free. Free account gives an opportunity to store up to 10 Mb if files in the chat. For bigger teams, there are premium plans with more storage and conference calling feature. Campfire is the web based chat, so there is no need to install the additional software, just the browser is OK. There is the official app for the iOS and a lot of third-party apps for the Android and Windows Phone. The security is in the first place here. To begin chatting the registered user has to create the room that is protected with the password. The room owner can decide whom to invite and who can see which rooms. All data is transferred using the HTTPS protocol. Premium and Plus accounts also include SSL security. The iPhone app has the basic features and helps to keep an eye on what's going on even on the go. It shows all the rooms the user has access to and gives the opportunity to see how many people are in every room. It can also remember the last room the user entered and immediately take him to it. The notifications about new messages can be turned on or off.
Saturday 19 July 2014
BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.More about BoldChat
Monday 23 November 2009
Campfire is an exciting communications solution for switched-on businesses and is almost an essential add-on for Basecamp users. It’s not perfect—most notably the lack of new message alerting and transcribe downloading—and, sure, you’ll have to force some conversations back on track, but you’ll be able to have fun and get work done at the same time in a safe environment. 37signals knows business.More about Campfire
Monday 30 November -1
More about BoldChat
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