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BoldChat

Logo for BoldChat

BoldChat Coupons, Reviews, Comparisons and Alternatives


About BoldChat

BoldChat is an easy to install & highly customizable live chat software. They offer a robust feature set like proactive chat invites & auto distribution. Additionally BoldChat provides additional integration into services such as Salesforce to manage contacts and customer data.

BoldChat is a market-leading live chat solution enabling businesses to quickly and effectively engage visitors on their websites. BoldChat is offered in different editions, some include other integrated communications technologies like click-to-call, email management, Twitter management, SMS management, and co-browsing. Organizations of all sizes from small proprietorships to large ecommerce enterprises  can drive more conversions and higher customer satisfaction by using BoldChat.

  • 72

    Score

    8 Critic Reviews

  • Provided by
  • Platforms
    Web based
    Windows
    Mac OSX
    Linux
  • Mobile
    iOS
    Android
  • API
    Availability
  • Pricing
    View details
    Subscription Plans
    Free Plan

Features & Specifications

Key Features

  • Email management
  • Chat management
  • SMS management
  • Twitter management
  • Integrated workspace
  • Reporting engine and scheduler
  • iPhone app
  • Insert image, spell checking, & typing indicator
  • Customizable buttons and windows
  • Real-time visitor monitoring

Specifications

Categories
Supported languages
English
Serviceable Area
World Wide
Supported Platforms
  • Web Based
API availability
API is available. Protocol / Formats : SOAP .
Access the API documentation

Ratings Summary

Metric Score Rank
cloudswave Score
72
#9
Domain Authority 87
#2
Alexa Rank 12149
#5
Facebook 6
#5
Twitter 79
#4
Google+ 28
#4

BoldChat Demo Video

BoldChat Screenshots

Plans & Pricing

Pro

$599
for 1 Year / 1 user(s)

Features

  • Unlimited live chat with no hidden fees
  • Fully customizable without re-implementing html code
  • Works out-of-the-box with mobile and desktop browsers
  • Proactively engage visitors
  • Real-time skill routing
  • Comprehensive reporting
  • 24/7 product support

Premier

Features

  • Unlimited live chat with no hidden fees
  • Fully customizable without re-implementing html code
  • Works out-of-the-box with mobile and desktop browsers
  • Proactively engage visitors
  • Real-time skill routing
  • Comprehensive reporting
  • 24/7 product support
  • Advanced canned messaging options to boost operator efficiencies
  • Supports auto assignment and distribution of chats across large teams and many deployments
  • Advanced agent reporting
  • Salesforce integration module

Enterprise

Features

  • Unlimited live chat with no hidden fees
  • Fully customizable without re-implementing html code
  • Works out-of-the-box with mobile and desktop browsers
  • Proactively engage visitors
  • Real-time skill routing
  • Comprehensive reporting
  • 24/7 product support
  • Advanced canned messaging options to boost operator efficiencies
  • Supports auto assignment and distribution of chats across large teams and many deployments
  • Advanced agent reporting
  • Salesforce integration module
  • Put live chat in your apps via the Mobile SDK (iOS and Android)
  • Manage multiple channels: live chat (web, iOS and Android) plus email, SMS and Twitter
  • Real-time supervisor dashboard
  • Robust APIs to extend BoldChat into 3rd party systems
  • Single sign-on integration
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Critic Reviews

  • 72

    Cloudswave Score for BoldChat

    Rating based on 8 Critic Reviews

    6 Favorable reviews
    67 %
    2 Mixed reviews
    22 %
    1 unfavorable reviews
    11 %
  • BoldChat. does come with a hefty tag price which you may or may not be willing to pay for. When you compare the price with other similar programs, it is quite steep, but you will get your money's worth in terms of usability, accessibility, features and ease of setup.

  • The BoldChat live chat client is characterized by its clean and professional look, which is customizable to match the aesthetics of your website. The application is easily installed and accessible via PC software, the online interface, or through their iPhone app.

  • BoldChat’s HTML tables were nothing short of irritating. But I was able to code them out. And overall my BoldChat experience was a very good. It was clear that this software was an effective solution for live chat that is worth every bit of the four stars I am giving it in this The PeC Review.

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User Reviews

View All Alternatives

Alternatives to BoldChat

BoldChat

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