Software Comparison
AJ Help Desk vs Casengo

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Listed in : Live Chat

AJ Help Desk presents feature-rich white label Services for any one who would like to become mainstream without making huge investments in backbone op... Learn More


Listed in : Live Chat

Casengo develops and markets an all-in-one customer support application. With this cloud-based application, small business owners can handle customer ... Learn More

Pricing Starting From

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management

$ 399
Single payment / 1 user(s)

screenshot for Casengo

Casengo

Live Chat

Free Plan

Available Features

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management

License

Change Logo

Video File Upload Option

Template Design Modification

Template Integration

Payment Gateway Integration

Changing Menus

RSS Feed

Google Ads

Tell a Friend

Unlimited Postings

Live Chat Option

Ticketing System Option

PDF File Upload Option

Forum

Language Translation

Technical Support:  15 Days

Mail support

Ticket

Live Chat

Voice support

Software Customization

screenshot for Casengo

Casengo

Live Chat

User limit: Unlimited

Flex users

Email

Chat

Twitter

Facebook

Call logging

Conversations: Unlimited

Multi-brand support

Labels

Filters

Collaborate with co-workers

Macros: Unlimited

Customize chat

Online/offline status

Pre-chat form

Language: 10+

Customize text lines

Intelligent pre-chat response

Sound notification

Mailboxes: 1

New message notification

Connect Facebook page: Unlimited

Connect Twitter page: Unlimited

Search Twitter

Mailboxes: 1

Knowledge base / FAQ

Free Trial Availability

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AJ Help Desk

Help Desk and Ticket Management

No Free Trial Available.

screenshot for Casengo

Casengo

Live Chat

Most Favorable Critic Review

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AJ Help Desk

Help Desk and Ticket Management
100
Anonymous contribution , GetApp

Saturday 25 May 2013

AJ HelpDesk is indeed a great tool for all the support solutionsandit easy to manage.

More about AJ Help Desk
View all the AJ Help Desk Critic Reviews
screenshot for Casengo

Casengo

Live Chat
60
Anonymous contribution , TopTenReviews

Wednesday 31 December 1969

While you can configure the Premium version of Casengo for most languages, not having French or Spanish as out-of-the-box options can be a large detraction for North American vendors. However, if language is not an issue, Casengo’s simplicity of implementation, social media approach and low price point makes it a product worth considering for any growing company.

More about Casengo
View all the Casengo Critic Reviews

Demo Video

screenshot for AJ Help Desk

AJ Help Desk Demo Video

Help Desk and Ticket Management

No Demo Video Available.

screenshot for Casengo

Casengo Demo Video

Live Chat

Screenshots

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
Screenshot for AJ Help Desk 4 screenshots available

Typical Customer

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
  • Business
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Casengo

Live Chat
  • Business

Supported Devices

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
screenshot for Casengo

Casengo

Live Chat

Supported Languages

screenshot for AJ Help Desk

AJ Help Desk

Help Desk and Ticket Management
  • English
screenshot for Casengo

Casengo

Live Chat
  • English
  • German
  • Russian

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