Software Comparison
Evercontact vs SalesforceIQ

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Listed in : CRM

Evercontact (formerly WriteThat.name) is the cloud service that automatically updates address books by analyzing signature blocks in emails, or from c... Learn More


Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More

Pricing Starting From

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Evercontact

CRM

Free Plan

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SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

Available Features

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Evercontact

CRM

Unlimited contact updates

Analysis of incoming email signatures

Addition of latest network details for your contacts

Automatic address book updates in Gmail, Outlook, Office 365

Unlimited use of Chrome plugin

AddMe link

Centralized account management and billing

Admin Dashboard

Automatic updates to individual or team address books

Dedicated support

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SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

Free Trial Availability

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Evercontact

CRM
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SalesforceIQ

CRM

Most Favorable User Review

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Evercontact

CRM
User review from
9
Tapan Jain
Sep 13, 2015

One would never need to update your address book by copying the information from email signatures. Evercontact is a service that helps keep your mail contacts (Gmail contacts, Outlook contacts, Office365 contacts and Outlook contacts) and your CRM contacts (Connectwise, Salesforce and Highrise) always updated by mining your email accounts to create and update contacts. It simply takes out the pain of manually trying to find updated contacts or digging into the mail archives to find the contact of a person who emailed you once. Evercontact works in the background and will never erase your existing contacts.

Pros : Evercontact works even retroactively. It offers a Flashback feature which can scan up to 5 year old mails and can create or update the contact list. It gives you full control on the changes made to your contact list. You can chose to manually confirm or reject the changes suggested or go for completely automated option. You can even chose to receive the updates daily, weekly or monthly. It saves a lot of time and no contact is ever lost. A chrome plugin if also on offering which can let you save contact details from any web page in the browser and directly save it to the address book. The plugin is automatically able to identify which information is of what type and then updates the correct field with the correct information in the address book.For business users, keeping all contacts intact and updated is very important especially in sales dominated organizations. Also, in case of people moving out of your organizations, lots of important contacts go away with that person. With Evercontact, one cane always keeps on scanning the emails so that no contact is ever lost.

Cons : Evercontact scans the email for contact information in the email signatures which means that all the emails are accessed by the Evernote. Although Evernote claims that only an automated computer program does all the process and the email copy is deleted after the contact information has been extracted, it is hard to trust when your life runs on your email account. There have been instances of companies claims of deleting user information have been found false.

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SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

Most Favorable Critic Review

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Evercontact

CRM
75
Ellis Hamburger , Business Insider

Wednesday 15 June 2011

It's for businesspeople and consumers alike, and requires almost zero set-up. All you do is plug in your Gmail credentials, and Writethat.name does the rest.

More about Evercontact
View all the Evercontact Critic Reviews
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SalesforceIQ

CRM
80
Anonymous contribution , AppAppeal

Tuesday 21 October 2014

RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Most Unfavorable Critic Review

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Evercontact

CRM

No critic review available yet for Evercontact .

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SalesforceIQ

CRM
20
Abhinai Srivastava , GetApp

Monday 12 October 2015

We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews

Demo Video

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Evercontact Demo Video

CRM
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SalesforceIQ Demo Video

CRM

Typical Customer

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Evercontact

CRM
  • Business
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SalesforceIQ

CRM
  • Business

Supported Devices

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Evercontact

CRM
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SalesforceIQ

CRM

Supported Languages

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Evercontact

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Portuguese
  • Danish
  • Norwegian
  • Swedish
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SalesforceIQ

CRM
  • English

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