Software Comparison
Kickserv vs Microsoft Dynamics CRM

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Listed in : CRM

The straightforward online software coordinates with QuickBooks. We give a full CRM answer for a service company to deal with all representatives on a... Learn More


Listed in : CRM

Microsoft Dynamics CRM is a customer relationship management software package set by Microsoft. The product centers mainly on Sales, Marketing, and As... Learn More

Pricing Starting From

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Kickserv

CRM

$ 29
For 1 Month / 2 user(s)

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Microsoft Dynamics CRM

CRM

No Pricing Available yet.

Available Features

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Kickserv

CRM

Sales and Customer Management

Job Management

Employees and Scheduling

Admin, Reporting and Support

Invoice Management

QuickBooks Integration

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Microsoft Dynamics CRM

CRM

Help people work fast and smart

Transform change into opportunity

Be a world-class contender

Stay on top of regulatory requirements

Maximize your IT investment

Free Trial Availability

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Kickserv

CRM
screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM

Most Favorable User Review

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Kickserv

CRM

No favorable user review available yet for Kickserv.

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
User review from
10
Mark Burdon
Aug 26, 2015

My first impression with Dynamics CRM about three years ago was not great. I've used many of the popular CRM products reviewed on this site, and there are many great solutions out there. If your company has adopted Microsoft Cloud products like Office 365, the Windows operating system, or other elements of the Dynamics business application family, Dynamics CRM Online is a great option for small businesses and large enterprises, For full disclosure, I work for a Dynamics CRM partner which also offers other Microsoft products. A few years ago when I first tried it out, I wasn't at all impressed when I tried their v4.0 product. I have had my frustrations with Microsoft products, and I have expressed my views on them. I've really been impressed how much has changed over the past few years, to make it easy for sales, customer service and marketing professionals to track support cases, opportunities, client interactions and generate reports.

Pros : - Dynamics CRM Online isn't just a "watered down" version of the Microsoft solution, it is very powerful and offers a really flexible, user friendly experience. - There are a number of ways you can customize MS CRM Online for other business processes beyond CRM - HR, memberships, volunteers, events, and there are quite a few professional/amateur sports associations and teams who have bought Microsoft CRM because of how much the solution can be tailored to different use cases. - Microsoft is evolving to make their products compatible with different device platforms, and with apps for iOS and Android, and browser flexibility improving all the time, times are changing. - There are a number of ISV solutions, such as Click Dimensions, The Portal Connector and InsideView which can add a lot of value to Dynamics CRM for marketing, self-serve customer portals to Dynamics CRM. There are a lot of integrations with other Microsoft apps like PowerBI, OneNote, and Dynamics AX, but that's to be expected. You can find many addons

Cons : As a Canadian user, I don't have access to Cortana. I'm not sure how much I'd use it to be honest, but watching some of the promotional videos it seems to be pretty cool. There seems to be a compatibility issue between the new Microsoft Edge browser in Windows 10, but Microsoft will likely get that addressed really soon. The CRM search function has improved, how you can search across the entire system from a central place. Sometimes I have you looked for a contact I knew is in the system I haven't been able to find as easily as I should. No software is without its quirks, but Dynamics CRM has evolved a great deal, and has gained a lot of marketshare in the process.

Most Favorable Critic Review

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Kickserv

CRM
100
Anonymous contribution , ITQlick

Wednesday 19 November 2014

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. Kickserv comes with estimates and sales opportunities tracking, invoice and payments tracking, technician status monitoring, powerful job management, time tracking, advanced scheduling, notes and attachments support, resource calendar, dynamic estimates and online payments and invoices support. 

More about Kickserv
View all the Kickserv Critic Reviews
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Microsoft Dynamics CRM

CRM
75
Paul Ferrill , Enterprise Apps Today

Friday 11 April 2014

Microsoft Dynamics CRM 2013 is a large program and has many moving parts, which do require some configuration and effort to get working properly on premises. The online version should appeal to small and even medium-sized businesses with limited IT resources. Tight integration with Microsoft Office and other Microsoft offerings should make this a very appealing release for any organization looking to streamline their sales and marketing automation.

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews

Most Unfavorable Critic Review

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Kickserv

CRM

No critic review available yet for Kickserv .

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Microsoft Dynamics CRM

CRM
40
Arto Raudaskoski , GetApp

Thursday 01 October 2015

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews

Demo Video

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Kickserv Demo Video

CRM
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Microsoft Dynamics CRM Demo Video

CRM

Screenshots

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Microsoft Dynamics CRM

CRM
Screenshot for Microsoft Dynamics CRM 4 screenshots available

Typical Customer

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Kickserv

CRM
  • Business
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Microsoft Dynamics CRM

CRM
  • Business

Supported Devices

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Kickserv

CRM
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Microsoft Dynamics CRM

CRM

Supported Languages

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Kickserv

CRM
  • English
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Microsoft Dynamics CRM

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian

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