Software Comparison
SalesNexus vs Nimble vs Salesforce Service Cloud

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Listed in : CRM

SalesNexus is a CRM service for small firms that encourages your sales and marketing groups identify which clients and leads to spot and serves you se... Learn More


Listed in : CRM

Nimble is the completely insightful contact manager designed to serve professionals establish useful connections in a noisy, multi-channel environment... Learn More


Listed in : CRM

The world is evolving. Customers are requesting more and better service, brought through every possible channel. That is the reason more organizations... Learn More

Pricing Starting From

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SalesNexus

CRM

$ 9990
Single payment / 1 user(s)

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Nimble

CRM

$ 15
For 1 Month / 1 user(s)

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Salesforce Service Cloud

CRM

$ 60
For 1 Month / 1 user(s)

Available Features

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SalesNexus

CRM

10 User Bundle

10 Minimum Users

Premium Support

Consulting

Technical

CRM and Sales Management

Marketing

Workflow Automation

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Nimble

CRM

Multi user account

Unlimited network connections

Unlimited communications history

Unlimited number of deals

Advanced field customization

Full access to 3rd party integrations

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Salesforce Service Cloud

CRM

Case management

Multi-channel support

Automated workflow

Agent productivity tools

Self-service customer portal

Desk.com mobile app

Reports and analytics

Knowledge base

Team collaboration

CTI integration

40 partner apps

Desk Connect for Salesforce

Multi-lingual support

Lightning Console

Advanced case management

Enterprise analytics

Service contracts and entitlements

CTI Integration

Knowledge base

Web chat

Communities for Service

Social Customer Service

Live video chat

Workflow and approvals

Call scripting

Developer sandbox

Offline access

Salesforce Identity

Sales workflow integration

Mobile access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

24/7 toll-free support

Unlimited access to 100 admin services

Unlimited online training

Mobile customization and administration

Additional data storage

Free Trial Availability

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SalesNexus

CRM
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Nimble

CRM
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Salesforce Service Cloud

CRM

Most Favorable User Review

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SalesNexus

CRM

No favorable user review available yet for SalesNexus.

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Nimble

CRM

No favorable user review available yet for Nimble.

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Salesforce Service Cloud

CRM
User review from
8
Sebastian Pereira
Oct 9, 2015

I think it's fair to state that if you are a startup, you have to move along to find another software to manage your Sales process. Simply because this a huge system, that has a lot of experience built into, big community (but not so organized and the responses from Salesforce is what you'd expect from a dinosaur) and a huge marketplace to look for apps. If you are a startup, you need something easy to maintain, something that you can setup and start using it right then and there. None of this is found in Salesforce. But it is one of the most flexible systems I have every known. If you have money to pay for the Enterprise Edition. We have the Pro Edition and meets our needs half way. That's the way it works that version, almost anything you need to do has a sign on it that says "If you want this, move to EE.". Very frustrating, but if you have a bit of imagination, you can find a way to work around those problems and use most of it.

Pros :

They liberated the workflows for Contracts, a bit limited for our needs, but serves the purpose of verification and authorization of contracts. The Reports are the most flexible feature they have, along with the custom fields. Dashboards are a great way to communicate metrics and create operational boards. Not really the system, but they have a huge marketplace to look for apps, with the ability to extend greatly the features of SF.

Cons :

I have experience with Pro Edition. So:

  • If you want full workflows, buy the Enterprise Edition.
  • If you want triggers, but the EE - etc. Forecast doesn't work because it lacks of the ability to configure the right permissions. Their UI/UX sucks. Dashboards only have the ability to hold 20 components.
  • If you want several metrics and need to use the metric component you can easily reach that limit, Charts in Reports are very limited in configuration and charts types.

Most Favorable Critic Review

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SalesNexus

CRM
75
Neil Davey , My Customer

Thursday 08 September 2011

As a genuine and fresh take on sales force automation or marketing for sales, we think that SalesNexus is actually bringing something very good to the table. Pay attention to it.

More about SalesNexus
View all the SalesNexus Critic Reviews
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Nimble

CRM
75
Mark Stonham , Wurlwind

Wednesday 31 December 1969

Nimble provides a really strong Sales Contact Management, Social Relationship Development and Social Selling solution.

More about Nimble
View all the Nimble Critic Reviews
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Salesforce Service Cloud

CRM
80
Anonymous contribution , GetApp

Sunday 08 March 2015

I've used this app primarily while conducting marketing efforts. It has been particularly valuable to me as I previously had to contact one of my analysts in the office to provide information on upcoming meetings/contacts. Now, I am able to easily pull the data and log info myself - cutting out the middleman.

More about Salesforce Service Cloud
View all the Salesforce Service Cloud Critic Reviews

Most Unfavorable Critic Review

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SalesNexus

CRM
40
Harlan Goerger , GetApp

Monday 05 January 2015

I first received Sales Nexus about 6 years ago as part of a professional group to try the program. It worked ok, but needed a lot of upgrades to truly do what we wanted. A year ago we renergized the systems, paid our subscription for multiple users. None of the long time professionals, one which used to setup CRM, were impressed, hard to use, clumsy to work with, no auto save is extremely frustrating. Now, without warning they lock us out, no notice of subscription due, no access to data and they want $150 to download our data back to us!!!!! Trust is completely gone with this company.

More about SalesNexus
View all the SalesNexus Critic Reviews
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Nimble

CRM
20
Adam Naisbitt , GetApp

Monday 22 June 2015

I had high hopes for Nimble and the promises they made, but the software has too many holes and support (especially technical support) is severely lacking. It's a shame as we invested a lot in developing around it (I'm even featured on their website) but we and every client we've recommended it to have given up in frustration. Save yourself the money and aggravation and look for something else.

More about Nimble
View all the Nimble Critic Reviews
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Salesforce Service Cloud

CRM

No critic review available yet for Salesforce Service Cloud .

Demo Video

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SalesNexus Demo Video

CRM
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Nimble Demo Video

CRM
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Salesforce Service Cloud Demo Video

CRM

Typical Customer

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SalesNexus

CRM
  • Business
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Nimble

CRM
  • Business
  • Personal Use
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Salesforce Service Cloud

CRM
  • Business

Supported Devices

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SalesNexus

CRM
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Nimble

CRM
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Salesforce Service Cloud

CRM

Supported Languages

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SalesNexus

CRM
  • English
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Nimble

CRM
  • English
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Salesforce Service Cloud

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Portuguese
  • Danish
  • Swedish

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