Software Comparison
SalesforceIQ vs Close.io

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Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More


Listed in : CRM

Close.io is a web-based software designed especially for sales people, it will help you make and receive a call with the click of a button, and even d... Learn More

Pricing Starting From

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SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

screenshot for Close.io

Close.io

CRM

$ 65
For 1 Year / 1 user(s)

Available Features

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SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

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Close.io

CRM

Unlimited Contacts, Leads and Opportunities

2-Way Email Integration

API Access

Bulk Email Sending

Calls Automatically Tracked

Phone Number Unlimited Calling International

Call Audio Recording

Toll-Free Numbers/Ring Groups

Voicemail Drop

Call Transferring

Custom Reporting Graphs

Personalized Training andamp; Sales Consulting

Integration

Free Trial Availability

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SalesforceIQ

CRM
screenshot for Close.io

Close.io

CRM

Most Favorable User Review

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SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

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Close.io

CRM

No favorable user review available yet for Close.io.

Most Favorable Critic Review

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SalesforceIQ

CRM
80
Anonymous contribution , AppAppeal

Tuesday 21 October 2014

RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews
screenshot for Close.io

Close.io

CRM
100
Jacqueline Davis , GetApp

Tuesday 29 March 2016

After testing other CRMs, I was blown away by Close.io's clean, easy-to-use interface, communication tracking, and detailed reporting features. For a business that works with and analyzes data, the reporting features are by far, my favorite feature. Tracking communication with Close.io has made what was a very time-consuming process extremely efficient.

More about Close.io
View all the Close.io Critic Reviews

Most Unfavorable Critic Review

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SalesforceIQ

CRM
20
Abhinai Srivastava , GetApp

Monday 12 October 2015

We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews
screenshot for Close.io

Close.io

CRM

No critic review available yet for Close.io .

Demo Video

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SalesforceIQ Demo Video

CRM
screenshot for Close.io

Close.io Demo Video

CRM

Typical Customer

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SalesforceIQ

CRM
  • Business
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Close.io

CRM
  • Business
  • Personal Use

Supported Devices

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SalesforceIQ

CRM
screenshot for Close.io

Close.io

CRM

Supported Languages

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SalesforceIQ

CRM
  • English
screenshot for Close.io

Close.io

CRM
  • English

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