Software Comparison
SalesforceIQ vs Bpm'online CRM

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Listed in : CRM

SalesforceIQ formerly (RelateIQ) automates, simplifies, and extends the way you connect with expert connections. Currently, the item you like is acces... Learn More


Listed in : CRM

Bpm’online CRM bundle offers an interconnected solution that allows you to automate marketing, sales and service: Bpm’online marketing: multichann... Learn More

Free Trial

Pricing Starting From

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SalesforceIQ

CRM

$ 25
For 1 Month / 1 user(s)

screenshot for Bpm'online CRM

Bpm'online CRM

CRM

$ 25
For 1 Month / 1 user(s)

Available Features

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SalesforceIQ

CRM

Effortless setup

Automatic data capture

Intelligent follow-up reminders

Personalized sales tracking

Shared address book

Mobile apps

Webinars and live trainings

Discover potential introductions

CRM data in your inbox

Sales and activity reports

Up to 3 direct integrations

Advanced pipeline reporting

Forecasting

Unlimited direct integrations

API access

Unlimited customizations

Unlimited custom apps

Multiple sandboxes

Additional data storage

24/7 toll-free support

Access to 100+ admin services

Unlimited online training

Sales Data

Sales Cloud Engage

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Bpm'online CRM

CRM

$35 Starting price

360° customer view

Case management

Problem management

Service catalogue management

Knowledge management

Service level agreement

Feedback management

Omnichannel communications

Field service

Customer portal

ITIL processes

Free Trial Availability

screenshot for Bpm'online CRM

SalesforceIQ

CRM
screenshot for Bpm'online CRM

Bpm'online CRM

CRM
Free Trial Available

Most Favorable User Review

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SalesforceIQ

CRM
User review from
10
Sean O'Connell
Mar 23, 2016

Recently, at my new company, we started using Salesforce IQ within our Gmail emails. We have been using Salesforce IQ for a handful of aspects, including tracking emails, understanding when someone opens our email, tying the emails back to Salesforce, providing times we are free to chat and sending emails out at a future time. I've been using Salesforce (the CRM) for over 5 years now, but Salesforce IQ tied to my email has made life much easier. Now, I don't need to to tie emails back to the account/lead/contact through the BCC "emailtosalesforce/...." which is nice. Along with that, I can specify how I want the tracking to work, and whether I want to tie it to the contact, the opportunity, or (if for some reason) we have multiple options on the email itself.

Pros :

  • Tracking: Being able to see who and when someone opens an email is a huge benefit when it comes to sales. The Salesforce IQ application gives the sales team insight into how emails are working, and when we should follow up.
  • Timing: one of the most tedious aspects of following up with prospects (or even contacts) is sending over times that you are available to speak, connect or demo. With the Salesforce IQ application, you can plug times directly into the email based on times you are free (synced to your work calendar).
  • Creating contacts/leads in SFDC: Salesforce IQ allows you to create new leads/contacts in Salesforce when they do not exist.

Cons :

  • Creating new contacts/leads - sometimes when you create a contact or lead (straight from Gmail), it doesn't allow you to edit the contact/lead right there. The problem with this, is that you end up creating a new point being - x - "contact@aol.com" x - First Name - contact@aol.com x - Last name - ______ x - email - contact@aol.com.
  • You cannot edit the subject lines in which it goes into Salesforce. With a long string, you end with a handful of "Re: xxxxx" when it would be nice to edit (from the source) and change it to "EE - meeting with management this week"

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Bpm'online CRM

CRM

No favorable user review available yet for Bpm'online CRM.

Most Favorable Critic Review

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SalesforceIQ

CRM
80
Anonymous contribution , AppAppeal

Tuesday 21 October 2014

RelateIQ is designed for professionals in any industry within small, medium and large businesses alike. The app is suitable for sales teams, community managers, customer success reps and account managers who need a better way to manage and track the communications and contact details of their professional relationships. The app can be used by an entire team or just one person.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews
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Bpm'online CRM

CRM
6
Bryan , Software Advice

Sunday 01 January 2017

BPM gives our business incredible insight into product development, business development, and account ROI. What used to take data entry and analysis can now be automatically from BPM in a matter of minutes.

More about Bpm'online CRM
View all the Bpm'online CRM Critic Reviews

Most Unfavorable Critic Review

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SalesforceIQ

CRM
20
Abhinai Srivastava , GetApp

Monday 12 October 2015

We signed up for RelateIQ 2 months ago and did not find it useful so we called the support guys to cancel our subscription. It was then that they informed us that we have no choice but to keep our subscription for a year because of some fine print that they never mentioned before.

More about SalesforceIQ
View all the SalesforceIQ Critic Reviews
screenshot for Bpm'online CRM

Bpm'online CRM

CRM
0
Anonymous contribution , GetApp

Monday 30 November -1

More about Bpm'online CRM
View all the Bpm'online CRM Critic Reviews

Demo Video

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SalesforceIQ Demo Video

CRM
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Bpm'online CRM Demo Video

CRM

Typical Customer

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SalesforceIQ

CRM
  • Business
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Bpm'online CRM

CRM
  • N/A

Supported Devices

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SalesforceIQ

CRM
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Bpm'online CRM

CRM

Supported Languages

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SalesforceIQ

CRM
  • English
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Bpm'online CRM

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Turkish

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