Software Comparison
Pipedrive vs Vend

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Listed in : Sales Management

PipeDrive is a sales management tool that is intended to provide sales organizations an advantage over an effective business. Users can analyze their ... Learn More


Listed in : Sales Management

Vend provides retail POS software, e-commerce and customer loyalty, and inventory management for iPad, Mac, and PC. Vend is built on the latest web st... Learn More

Pricing Starting From

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Pipedrive

CRM

$ 12
For 1 Month / 1 user(s)

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Vend

Sales Management

Free Plan

Available Features

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Pipedrive

CRM

No contracts

No account limits

No hidden fees

No charge for phone/email support

No charge for API key

No credit card required for 30-day trial

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Vend

Sales Management

Multiple outlet

Unlimited products

Unlimited customers

Unlimited users

24/7 email support

Vend Ecommerce

Free Trial Availability

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Pipedrive

CRM
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Vend

Sales Management

Most Favorable User Review

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Pipedrive

CRM

No favorable user review available yet for Pipedrive.

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Vend

Sales Management
User review from
9
Sean Caruana
Mar 29, 2016

Vend is a full-fledged point of sale system, which is completely cloud-based. This means that the service can be accessed from any device with a web browser.andnbsp; One may immediately suggest that the biggest disadvantage to this, is that shops would be rendered inoperable if connection issues occur. This would be the case with other cloud-based solutions. However, Vend has an interesting trick up its sleeve, in the form of offline capabilities, which allow transactions to be processed, and most features within the point of sale software, to function as usual.andnbsp; Once a connection is restored, the changes which would have occurred are then synchronised. This is one of the most useful features of Vend.Vend can be used in environments where there are multiple retail outlets and warehouses, and can streamline the process of coordinating between different outlets through powerful inventory management tools.andnbsp; In fact, online and in-store sales access the same database, so there is no need to maintain multiple separate inventories, essentially unifying and streamlining sales. Vend also supports widespread integration with many barcode scanners, cash registers and printers (including network printers).andnbsp; This, therefore, enables users to set up makeshift and temporary checkout areas through the iPad apps, which can even turn a tablet into a cash register (besides acting as a complete point of sale system), and print receipts by connecting to a wireless printerBesides the in-store point of sale features, Vend can also be used to create an eCommerce presence, similar to what Shopify offers, albeit with less features. Multiple merchants and payment gateways are available including Stripe and PayPal, as well as multi-currency support.andnbsp; It must be noted, however, that eCommerce features are only available in more expensive plans, so not all users can make use of this functionality. Furthermore, while Vend's eCommerce capabilities are relatively straightforward to set up, Shopify's setup experience is easier and more fluid.

Pros :

  • Cloud-based POS solution which can be accessed from anywhere.
  • Offline storage capabilities which can be used when a connection is not available.
  • eCommerce capabilities.
  • Detailed inventory management tools.
  • Supports numerous peripherals.
  • Many merchants are available for credit card processing.
  • Supports multiple currencies, both in-store and online.
  • iPad apps available to use an iPad as a whole POS system, or as a cash register.
  • Supports multiple retail outlets.

Cons :

  • E-commerce features are only included in more expensive plans.
  • Shopify provides an easier experience in terms of setup.

Most Unfavorable User Review

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Pipedrive

CRM
  • User review from
    4
    Shannon McNamara
    Jan 4, 2016

    Our company uses Pipedrive, and we are about to make the switch to Salesforce. Pipedrive was fine when we were a small start-up, but now as we change methods there are lots of changes that we want to make to PD, and the lack of features and accessibility makes it hard to make lots of large changes easily. Instead, we have to individually go in and spend hours fixing details of different leads. It doesn't help either that it's hard to reach customer service and get on the phone with them.

    Pros :

    • Looks nice.
    • Easy to collaborate.

    Cons :

    • Unorganized structure.
    • Hard to reach customer support for help.

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    Vend

    Sales Management

    No unfavorable user review available yet for Vend.

    Most Favorable Critic Review

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    Pipedrive

    CRM
    100
    Stephanie Miles , Appvita

    Tuesday 27 December 2011

    What we liked: • Users can drag and drop clients into new categories as their deals progress• Red light/green light feature notifies users when they need to take action on a project• Unreached goals automatically carry over to the next sales cycle• Pipedrive backs up its users’ data on a daily basis What we didn’t like: • Nothing

    More about Pipedrive
    View all the Pipedrive Critic Reviews
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    Vend

    Sales Management
    100
    Anonymous contribution , POS Options

    Wednesday 31 December 1969

    Vend is an extremely well-constructed POS with plenty of high-end functionality for a reasonable price. Its cost stands balanced somewhere between “cheap bare-bones” and “luxury POS” — and its tiers, add-ons,andoptional features offer loads of flexibility for just about any business. Retail merchants — or at least gratuity-free environments — probably will glean the most benefit from it, but Vend is undoubtedly an all-around threat suited to keeping owners competitive in any marketplace.

    More about Vend
    View all the Vend Critic Reviews

    Most Unfavorable Critic Review

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    Pipedrive

    CRM
    20
    Jim Calmer , GetApp

    Thursday 11 December 2014

    Not impressed, replicates a system I use in excel which is free.

    More about Pipedrive
    View all the Pipedrive Critic Reviews
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    Vend

    Sales Management
    20
    Georgina Bradley , GetApp

    Friday 01 May 2015

    We've been using Vend for well over a year and the system is ok if you just have a bricks and mortar shop. Unfortunately if you do anything else, Vend are very unhelpful. We are a multichannel retailer and link Vend to our website with Shopify, and then both link to Xero for finance. Because Vend won't accommodate even the simplest request (even with a year's notice) we have to manually close down the online register every night at midnight 365 days a year. Any other system would have automated this, but not Vend. And when you speak to support they just say it's up the product dept (who you can't communicate with). We are left with no option, but to move to another system. Shame really as if they just listened to their customers and modified the system to fit the demands of modern day businesses, it could be a great system.

    More about Vend
    View all the Vend Critic Reviews

    Demo Video

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    Pipedrive Demo Video

    CRM
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    Vend Demo Video

    Sales Management

    Typical Customer

    screenshot for Pipedrive

    Pipedrive

    CRM
    • Business
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    Vend

    Sales Management
    • Business

    Supported Devices

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    Pipedrive

    CRM
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    Vend

    Sales Management

    Supported Languages

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    Pipedrive

    CRM
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Portuguese
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    Vend

    Sales Management
    • English

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