Software Comparison
Microsoft Dynamics CRM vs Capsule CRM vs Chaos Intellect

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Listed in : CRM

Microsoft Dynamics CRM is a customer relationship management software package set by Microsoft. The product centers mainly on Sales, Marketing, and As... Learn More


Listed in : CRM

Capsule CRM is an online CRM system that allows you to manage and keep track of people, businesses, and companies with whom you trade. With Capsule, y... Learn More


Listed in : CRM

Chaos Intellect Perform e-mail-merges and view contact from e-mail histories. Share complete databases or just one area such as a shared calendar, sha... Learn More

Pricing Starting From

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Microsoft Dynamics CRM

CRM

No Pricing Available yet.

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Capsule CRM

CRM

Free Plan

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Chaos Intellect

CRM

$ 59.95
Single payment / 1 user(s)

Available Features

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Microsoft Dynamics CRM

CRM

Help people work fast and smart

Transform change into opportunity

Be a world-class contender

Stay on top of regulatory requirements

Maximize your IT investment

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Capsule CRM

CRM

2GB storage per user

50,000 contacts

Unlimited opportunities

Unlimited cases

Integrates with Xero, KashFlow, FreeAgent, FreshBooks and MailChimp

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Chaos Intellect

CRM

Contacts

Appointment Calendar

Task List

Projects

Email

Cloud sync with ChaosHost.com

File sync (removable drives)

Reports (advanced searching)

Advanced Data Paths (mix and match shared and personal data on one screen)

Classic (contacts, appointments and tasks on one screen)

Agenda (upcoming schedule)

Monthly and Weekly Calendars

Phone Support

Email Support

Free Trial Availability

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Microsoft Dynamics CRM

CRM
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Capsule CRM

CRM
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Chaos Intellect

CRM

Most Favorable User Review

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Microsoft Dynamics CRM

CRM
User review from
10
Mark Burdon
Aug 26, 2015

My first impression with Dynamics CRM about three years ago was not great. I've used many of the popular CRM products reviewed on this site, and there are many great solutions out there. If your company has adopted Microsoft Cloud products like Office 365, the Windows operating system, or other elements of the Dynamics business application family, Dynamics CRM Online is a great option for small businesses and large enterprises, For full disclosure, I work for a Dynamics CRM partner which also offers other Microsoft products. A few years ago when I first tried it out, I wasn't at all impressed when I tried their v4.0 product. I have had my frustrations with Microsoft products, and I have expressed my views on them. I've really been impressed how much has changed over the past few years, to make it easy for sales, customer service and marketing professionals to track support cases, opportunities, client interactions and generate reports.

Pros : - Dynamics CRM Online isn't just a "watered down" version of the Microsoft solution, it is very powerful and offers a really flexible, user friendly experience. - There are a number of ways you can customize MS CRM Online for other business processes beyond CRM - HR, memberships, volunteers, events, and there are quite a few professional/amateur sports associations and teams who have bought Microsoft CRM because of how much the solution can be tailored to different use cases. - Microsoft is evolving to make their products compatible with different device platforms, and with apps for iOS and Android, and browser flexibility improving all the time, times are changing. - There are a number of ISV solutions, such as Click Dimensions, The Portal Connector and InsideView which can add a lot of value to Dynamics CRM for marketing, self-serve customer portals to Dynamics CRM. There are a lot of integrations with other Microsoft apps like PowerBI, OneNote, and Dynamics AX, but that's to be expected. You can find many addons

Cons : As a Canadian user, I don't have access to Cortana. I'm not sure how much I'd use it to be honest, but watching some of the promotional videos it seems to be pretty cool. There seems to be a compatibility issue between the new Microsoft Edge browser in Windows 10, but Microsoft will likely get that addressed really soon. The CRM search function has improved, how you can search across the entire system from a central place. Sometimes I have you looked for a contact I knew is in the system I haven't been able to find as easily as I should. No software is without its quirks, but Dynamics CRM has evolved a great deal, and has gained a lot of marketshare in the process.

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Capsule CRM

CRM

No favorable user review available yet for Capsule CRM.

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Chaos Intellect

CRM

No favorable user review available yet for Chaos Intellect.

Most Favorable Critic Review

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Microsoft Dynamics CRM

CRM
75
Paul Ferrill , Enterprise Apps Today

Friday 11 April 2014

Microsoft Dynamics CRM 2013 is a large program and has many moving parts, which do require some configuration and effort to get working properly on premises. The online version should appeal to small and even medium-sized businesses with limited IT resources. Tight integration with Microsoft Office and other Microsoft offerings should make this a very appealing release for any organization looking to streamline their sales and marketing automation.

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews
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Capsule CRM

CRM
75
Jonathan Blum , Entrepreneur

Tuesday 07 December 2010

For a company just starting with online collaboration, or looking for an easy upgrade, Capsule could be at the top of a list to consider. It offers the sales-oriented focus that small teams need. But if you’re already running another software management system, is it worth switching to Capsule? That’s a tough call. As promising as Capsule is for small groups, it still requires a big effort to manage properly.This capsule is worth trying, but it still might hurt to swallow.

More about Capsule CRM
View all the Capsule CRM Critic Reviews
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Chaos Intellect

CRM
100
Madalina Boboc , Softpedia

Tuesday 18 November 2014

Taking all of this into consideration, we can safely say that Chaos Intellect is a well-rounded piece of software. The response time is good, the system’s performance is not affected and there are sufficient options to keep you busy for quite a while.

More about Chaos Intellect
View all the Chaos Intellect Critic Reviews

Most Unfavorable Critic Review

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Microsoft Dynamics CRM

CRM
40
Arto Raudaskoski , GetApp

Thursday 01 October 2015

More about Microsoft Dynamics CRM
View all the Microsoft Dynamics CRM Critic Reviews
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Capsule CRM

CRM
50
Andy Pearson , Business Beginings

Saturday 29 June 2013

Capsule CRM is a very capable CRM for a range of orthodox business requirements. If you are doing anything unusual you could easily find its limits but for many it could be a tool to support significant business growth.

More about Capsule CRM
View all the Capsule CRM Critic Reviews
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Chaos Intellect

CRM
25
Anonymous contribution , Outliner Software

Wednesday 26 February 2014

If you have arguments why Chaos Intellect was rather good or something from some other aspect, please tell us, but I think as an email tool, it’s substandard, and as a crm tool, it’s substandard, too: Having users ask, after that many years of development, even for CORE functionality, is not professional; lack of imagination in core elements is éliminatoire.

More about Chaos Intellect
View all the Chaos Intellect Critic Reviews

Demo Video

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Microsoft Dynamics CRM Demo Video

CRM
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Capsule CRM Demo Video

CRM
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Chaos Intellect Demo Video

CRM

Screenshots

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Microsoft Dynamics CRM

CRM
Screenshot for Microsoft Dynamics CRM 4 screenshots available

Typical Customer

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Microsoft Dynamics CRM

CRM
  • Business
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Capsule CRM

CRM
  • Business
  • Personal Use
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Chaos Intellect

CRM
  • Business

Supported Devices

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Microsoft Dynamics CRM

CRM
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Capsule CRM

CRM
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Chaos Intellect

CRM

Supported Languages

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Microsoft Dynamics CRM

CRM
  • English
  • French
  • Spanish
  • Italian
  • German
  • Russian
  • Japanese
  • Chinese
  • Arabic
  • Hebrew
  • Portuguese
  • Polish
  • Ukrainian
  • Danish
  • Norwegian
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Capsule CRM

CRM
  • English
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Chaos Intellect

CRM
  • English

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