Software Comparison
Intercom vs Kickserv

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Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More


Listed in : CRM

The straightforward online software coordinates with QuickBooks. We give a full CRM answer for a service company to deal with all representatives on a... Learn More

Pricing Starting From

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Intercom

CRM

Free Plan

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Kickserv

CRM

$ 29
For 1 Month / 2 user(s)

Available Features

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Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

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Kickserv

CRM

Sales and Customer Management

Job Management

Employees and Scheduling

Admin, Reporting and Support

Invoice Management

QuickBooks Integration

Free Trial Availability

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Intercom

CRM
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Kickserv

CRM

Most Favorable User Review

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

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Kickserv

CRM

No favorable user review available yet for Kickserv.

Most Favorable Critic Review

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Intercom

CRM
100
Dan O. , G2 Crowd

Friday 02 May 2014

What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

More about Intercom
View all the Intercom Critic Reviews
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Kickserv

CRM
100
Anonymous contribution , ITQlick

Wednesday 19 November 2014

Kickserv is suitable for service companies that are looking for a complete CRM solution for managing all employees in a single calendar. Kickserv comes with estimates and sales opportunities tracking, invoice and payments tracking, technician status monitoring, powerful job management, time tracking, advanced scheduling, notes and attachments support, resource calendar, dynamic estimates and online payments and invoices support. 

More about Kickserv
View all the Kickserv Critic Reviews

Demo Video

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Intercom Demo Video

CRM
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Kickserv Demo Video

CRM

Typical Customer

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Intercom

CRM
  • Business
  • Personal Use
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Kickserv

CRM
  • Business

Supported Devices

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Intercom

CRM
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Kickserv

CRM

Supported Languages

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Intercom

CRM
  • English
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Kickserv

CRM
  • English

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