Software Comparison
Intercom vs Sage CRM

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Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More


Listed in : CRM

Sage CRM is mainly intended to support small and medium-sized companies like yours. It is simple to extend, install, run, acquire and maintain for org... Learn More

Pricing Starting From

screenshot for Intercom

Intercom

CRM

Free Plan

screenshot for Sage CRM

Sage CRM

CRM

$ 39
For 1 Month / 1 user(s)

Available Features

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Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

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Sage CRM

CRM

Accelerated sales

Targeted marketing

Mobile CRM

Exceptional service

Email marketing

Social CRM

Sage CRM and Sage ERP

Customized Experience

Free Trial Availability

screenshot for Sage CRM

Intercom

CRM
screenshot for Sage CRM

Sage CRM

CRM

Most Favorable User Review

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

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Sage CRM

CRM

No favorable user review available yet for Sage CRM.

Most Favorable Critic Review

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Intercom

CRM
100
Dan O. , G2 Crowd

Friday 02 May 2014

What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

More about Intercom
View all the Intercom Critic Reviews
screenshot for Sage CRM

Sage CRM

CRM
75
Anonymous contribution , CRM Search

Wednesday 31 December 1969

As Sage is one of the top two SMB accounting and Enterprise Resource Planning (ERP) software vendors, it's no surprise that its CRM software offers advantages in sharing back-office data with customer facing staff.

More about Sage CRM
View all the Sage CRM Critic Reviews

Most Unfavorable Critic Review

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Intercom

CRM

No critic review available yet for Intercom .

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Sage CRM

CRM
10
Anthony Reyes , TrustRadius

Thursday 15 October 2015

Sage CRM Use Cases and Deployment ScopeI use Sage CRM for support call logging at CBS Inc. and I find it to be slow at times and inaccurate when using the insert note function. Sometimes it will log me out at random. Sage CRM is not very stable when [I am] using it for fast paced support call logging. 

More about Sage CRM
View all the Sage CRM Critic Reviews

Demo Video

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Intercom Demo Video

CRM
screenshot for Sage CRM

Sage CRM Demo Video

CRM

Typical Customer

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Intercom

CRM
  • Business
  • Personal Use
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Sage CRM

CRM
  • Business

Supported Devices

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Intercom

CRM
screenshot for Sage CRM

Sage CRM

CRM

Supported Languages

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Intercom

CRM
  • English
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Sage CRM

CRM
  • English

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