Software Comparison
Intercom vs Pipeliner CRM

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Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More


Listed in : CRM

Pipeliner CRM brings the power of sales information back to salespeople online or off, giving a one kind strategy to overseeing and associating. It is... Learn More

Pricing Starting From

screenshot for Intercom

Intercom

CRM

Free Plan

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Pipeliner CRM

CRM

$ 55
For 1 Month / 1 user(s)

Available Features

screenshot for Intercom

Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

screenshot for Pipeliner CRM

Pipeliner CRM

CRM

Unlimited Access to All Features including Mobile

Full Offline Capability

Accounts Management

Contacts Management

Leads Management

Opportunities Management

Accounts, Contacts, Leads, Opportunities Unlimited

Pipeline & Archive Management

Tasks Management

Appointments Management

Tasks, Appointments Unlimited

Document Management

Document Storage 2 GB

Notes Management

Alerts & Notifications

Built-in Internal Messaging

Accounts and Contacts Auto Profiling

Automatic Task Scheduling

Visual Buying Center

Visual Org Chart

Dynamic Velocity View

Dynamic Opportunity Timeline View

Dynamic Target Views

Target Multiple KPIs

Free Trial Availability

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Intercom

CRM
screenshot for Pipeliner CRM

Pipeliner CRM

CRM

Most Favorable User Review

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

screenshot for Pipeliner CRM

Pipeliner CRM

CRM
User review from
10
Claire Cockcroft
Apr 25, 2016

I really love using Pipeliner. It has made my life so much easier!andnbsp; The functionality is spot-on. It gives us greater visibility of what is happening per team, per sector, per campaign we are running.andnbsp; It's really easy to use and powerful on the screen in meetings. I particularly like being able to jump from view to view and also the velocity option.andnbsp; I find the Navigator really good too, especially for summarising overdue tasks and the upcoming activities bar at the right hand side, makes planning even easier. The support is also excellent, my contact Todd is always available for any queries. His knowledge of the tool is first class and he has helpful suggestions to make everything run smoother. Recommended!

Pros :

  • Customer support.
  • Ease of use.
  • Navigator options.
  • Management reports.
  • Powerful displays to use in sales meetings.

Cons :

  • There are none

Most Unfavorable User Review

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Intercom

CRM

No unfavorable user review available yet for Intercom.

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Pipeliner CRM

CRM
  • User review from
    1
    Raj Nadar
    Mar 22, 2016

    This is the Microsoft Dynamics of the CRM world. Software made to sell itself, meaning if someone demos it to a CEO, they'll be massively impressed. A CRM is as good as it's usage by salespeople. This CRM struggles to get that.

    Pros :

    • Looks great.

    Cons :

    • Could get my team members to use it. Could create reports that I wanted, in short couldn't use it.

  • Most Favorable Critic Review

    screenshot for Intercom

    Intercom

    CRM
    100
    Dan O. , G2 Crowd

    Friday 02 May 2014

    What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

    More about Intercom
    View all the Intercom Critic Reviews
    screenshot for Pipeliner CRM

    Pipeliner CRM

    CRM
    75
    Anonymous contribution , SmallBizCRM

    Thursday 22 May 2014

    Pipeliner is the first CRM application to really link method with process. The method is the logical sequence of events in the customers buying steps, and how this translates into what the sales organization does to move an opportunity forward.

    More about Pipeliner CRM
    View all the Pipeliner CRM Critic Reviews

    Demo Video

    screenshot for Intercom

    Intercom Demo Video

    CRM
    screenshot for Pipeliner CRM

    Pipeliner CRM Demo Video

    CRM

    Typical Customer

    screenshot for Intercom

    Intercom

    CRM
    • Business
    • Personal Use
    screenshot for Pipeliner CRM

    Pipeliner CRM

    CRM
    • Business

    Supported Devices

    screenshot for Intercom

    Intercom

    CRM
    screenshot for Pipeliner CRM

    Pipeliner CRM

    CRM

    Supported Languages

    screenshot for Intercom

    Intercom

    CRM
    • English
    screenshot for Pipeliner CRM

    Pipeliner CRM

    CRM
    • English
    • Spanish
    • German
    • Portuguese

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