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Send rich in-app messages
Send rich emails
Target users with live data
Trigger auto messages by time or behavior
Set message goals
Deliver in-app messages to web or mobile
Custom sender addresses
Send personal in-app messages
Send personal emails
Manage conversations in a team inbox
Receive in-app messages from users
Receive inbound emails from users
Create custom email templates
A/B test email and in-app messages
Set delivery windows for automated emails
Schedule messages to be sent
Verify sender domain via DKIM
Manage team member permissions
Integrate with Salesforce
Send unbranded messages
Get premium support
Have conversations in real-time
Collect feedback with lightweight replies
Integrate with Zendesk
See how busy you are with Inbox Insights
Integrate with GitHub
First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!
Our company uses Pipedrive, and we are about to make the switch to Salesforce. Pipedrive was fine when we were a small start-up, but now as we change methods there are lots of changes that we want to make to PD, and the lack of features and accessibility makes it hard to make lots of large changes easily. Instead, we have to individually go in and spend hours fixing details of different leads. It doesn't help either that it's hard to reach customer service and get on the phone with them.
Friday 02 May 2014
What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.More about Intercom
Tuesday 27 December 2011
What we liked: • Users can drag and drop clients into new categories as their deals progress• Red light/green light feature notifies users when they need to take action on a project• Unreached goals automatically carry over to the next sales cycle• Pipedrive backs up its users’ data on a daily basis What we didn’t like: • NothingMore about Pipedrive
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