Software Comparison
Intercom vs amoCRM

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Listed in : CRM

Intercom is a customer service, email marketing, and customer communication application that uses behavioral targeting and user information to create ... Learn More


Listed in : CRM

amoCRM is an online service for your sales management. Numerous companies employ amoCRM to control their leads and pipeline. Just attach your leads to... Learn More

Pricing Starting From

screenshot for Intercom

Intercom

CRM

Free Plan

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amoCRM

CRM

$ 15
For 1 Month / 1 user(s)

Available Features

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Intercom

CRM

Send rich in-app messages

Send rich emails

Target users with live data

Trigger auto messages by time or behavior

Set message goals

Deliver in-app messages to web or mobile

Custom sender addresses

Send personal in-app messages

Send personal emails

Manage conversations in a team inbox

Receive in-app messages from users

Receive inbound emails from users

Create custom email templates

A/B test email and in-app messages

Set delivery windows for automated emails

Schedule messages to be sent

Verify sender domain via DKIM

Manage team member permissions

Integrate with Salesforce

Send unbranded messages

Get premium support

Have conversations in real-time

Collect feedback with lightweight replies

Integrate with Zendesk

See how busy you are with Inbox Insights

Integrate with GitHub

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amoCRM

CRM

Scoring

Periodic backup via email archive

Free Trial Availability

screenshot for amoCRM

Intercom

CRM
screenshot for amoCRM

amoCRM

CRM

Most Favorable User Review

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Intercom

CRM
User review from
10
Joris Brabants
Nov 30, 2015

First, I thought that Intercom was a way to communicate with your users. Now I'm an Intercom fanatic that believes that Intercom can help SaaS businesses in every stage of the buying cycle. From converting website visitors to retaining users, it can all be achieved with one amazing platform: Intercom!

Pros :

  • The easy way that on-boarding flow can be set up based on every single interaction that a user had or didn't have with your app.

Cons :

  • Not really a con, but I think that Intercom can improve even further by providing more reporting functionalities that a SaaS business has to on.
  • All data reported in their platform, so this can surely be used to build such a reporting engine. That would make Intercom a CRM designed for SaaS businesses.

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amoCRM

CRM

No favorable user review available yet for amoCRM.

Most Favorable Critic Review

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Intercom

CRM
100
Dan O. , G2 Crowd

Friday 02 May 2014

What do you like best?Insights on who is utilizing our app and providing more information from them via social media, etc. What do you dislike?They don't provide enough reporting. They are sitting on a treasure trove of data that I can't tap into.

More about Intercom
View all the Intercom Critic Reviews
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amoCRM

CRM
100
Anonymous contribution , CRM Reviews

Sunday 02 October 2011

Improving customer relationships, retention rates, and your organizational skills, are all byproducts of the amoCRM system. Never search through your giant rolodex or file cabinets again. amoCRM has many different filtering options, so finding a client’s profile or special promotion you’re running has never been easier. As a hosted solution, amoCRM brings a powerful combination of crm funcitonality, ease of use, and low cost.

More about amoCRM
View all the amoCRM Critic Reviews

Demo Video

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Intercom Demo Video

CRM
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amoCRM Demo Video

CRM

Typical Customer

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Intercom

CRM
  • Business
  • Personal Use
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amoCRM

CRM
  • Business
  • Personal Use

Supported Devices

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Intercom

CRM
screenshot for amoCRM

amoCRM

CRM

Supported Languages

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Intercom

CRM
  • English
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amoCRM

CRM
  • English
  • Spanish
  • Russian

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