Software Comparison
InsideView vs Microsoft Dynamics CRM

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Listed in : CRM

InsideView, the first provider of sales intelligence, boosts productivity and income by giving appropriate marketing and social insights at the point ... Learn More


Listed in : CRM

Microsoft Dynamics CRM is a customer relationship management software package set by Microsoft. The product centers mainly on Sales, Marketing, and As... Learn More

Pricing Starting From

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InsideView

CRM

Free Plan

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Microsoft Dynamics CRM

CRM

No Pricing Available yet.

Available Features

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InsideView

CRM

CRM Integration

Preview contacts

Track up to 50 companies or contacts

View personal connections

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM

Help people work fast and smart

Transform change into opportunity

Be a world-class contender

Stay on top of regulatory requirements

Maximize your IT investment

Free Trial Availability

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InsideView

CRM
screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM

Most Favorable User Review

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InsideView

CRM

No favorable user review available yet for InsideView.

screenshot for Microsoft Dynamics CRM

Microsoft Dynamics CRM

CRM
User review from
10
Mark Burdon
Aug 26, 2015

My first impression with Dynamics CRM about three years ago was not great. I've used many of the popular CRM products reviewed on this site, and there are many great solutions out there. If your company has adopted Microsoft Cloud products like Office 365, the Windows operating system, or other elements of the Dynamics business application family, Dynamics CRM Online is a great option for small businesses and large enterprises, For full disclosure, I work for a Dynamics CRM partner which also offers other Microsoft products. A few years ago when I first tried it out, I wasn't at all impressed when I tried their v4.0 product. I have had my frustrations with Microsoft products, and I have expressed my views on them. I've really been impressed how much has changed over the past few years, to make it easy for sales, customer service and marketing professionals to track support cases, opportunities, client interactions and generate reports.

Pros : - Dynamics CRM Online isn't just a "watered down" version of the Microsoft solution, it is very powerful and offers a really flexible, user friendly experience. - There are a number of ways you can customize MS CRM Online for other business processes beyond CRM - HR, memberships, volunteers, events, and there are quite a few professional/amateur sports associations and teams who have bought Microsoft CRM because of how much the solution can be tailored to different use cases. - Microsoft is evolving to make their products compatible with different device platforms, and with apps for iOS and Android, and browser flexibility improving all the time, times are changing. - There are a number of ISV solutions, such as Click Dimensions, The Portal Connector and InsideView which can add a lot of value to Dynamics CRM for marketing, self-serve customer portals to Dynamics CRM. There are a lot of integrations with other Microsoft apps like PowerBI, OneNote, and Dynamics AX, but that's to be expected. You can find many addons

Cons : As a Canadian user, I don't have access to Cortana. I'm not sure how much I'd use it to be honest, but watching some of the promotional videos it seems to be pretty cool. There seems to be a compatibility issue between the new Microsoft Edge browser in Windows 10, but Microsoft will likely get that addressed really soon. The CRM search function has improved, how you can search across the entire system from a central place. Sometimes I have you looked for a contact I knew is in the system I haven't been able to find as easily as I should. No software is without its quirks, but Dynamics CRM has evolved a great deal, and has gained a lot of marketshare in the process.

Most Unfavorable User Review

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InsideView

CRM
  • User review from
    4
    Steve Blankenship
    Mar 7, 2016

    InsideView provides a lot of useful data when trying to prospect specific companies within a certain industry at a defined revenue range. If you're looking for a tool that provides you detailed information on certain companies, this tool is worth investigating.If you're looking to prospect specific leads within these companies, however, InsideView may not be your best bet. You can keep up-to-date with changes in companies you follow, including leadership changes, new offerings, acquisitions, and partnerships. There is even a section to view Twitter posts from the company you are following or its employees.

    Pros :

    • This tool is an excellent source for company information such as employee count, revenue, headquarters information, and competitors.
    • The Salesforce plugin is very useful as it provides the information in one place, instead having to switch between tabs or windows.
    • The insights are very useful, allowing discussion points with prospects and leads.
    • It is also possible to build a list based on several factors, such as location, employee and revenue size, industry and business types and several others, for both companies and individuals.

    Cons :

    • There are a large amount of contacts that are out-of-date.
    • The contacts also have no direct dials - a VERY crucial piece of information for prospecting and outbound.
    • A large portion of my leads are generated through prospecting and outbound and without direct dials, it makes it more difficult to perform my job effectively.
    • Dialing directly to the prospect can cut a phone call down by as much as 10 mins - avoiding dial trees or being placed on hold.
    • Direct dials also decrease the chances of reaching gatekeepers, improving the chances your prospect will actually receive the message.
    • I have also experienced some of the headquarter numbers provided to be incorrect or just not in service.
    • There have been occasions in which the numbers were for a local branch or a customer service division that is unable to transfer calls.
    • Some of the individuals contact also no longer with the company and have not been for many years.

  • screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM

    No unfavorable user review available yet for Microsoft Dynamics CRM.

    Most Favorable Critic Review

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    InsideView

    CRM
    100
    Tim P. , G2 Crowd

    Wednesday 19 December 2012

    What do you like best?Super-easy to use, requires no maintenance. gives you a nice overview of the company. Especially like the up-to-date "buzz" section where social media posts are summarized and refreshed frequently What do you dislike?the social media element, while useful, can get overwhelming when looking at a large company - doesn't seem to be much in the way of filtering to remove all the "fluff"

    More about InsideView
    View all the InsideView Critic Reviews
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    Microsoft Dynamics CRM

    CRM
    75
    Paul Ferrill , Enterprise Apps Today

    Friday 11 April 2014

    Microsoft Dynamics CRM 2013 is a large program and has many moving parts, which do require some configuration and effort to get working properly on premises. The online version should appeal to small and even medium-sized businesses with limited IT resources. Tight integration with Microsoft Office and other Microsoft offerings should make this a very appealing release for any organization looking to streamline their sales and marketing automation.

    More about Microsoft Dynamics CRM
    View all the Microsoft Dynamics CRM Critic Reviews

    Most Unfavorable Critic Review

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    InsideView

    CRM

    No critic review available yet for InsideView .

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    Microsoft Dynamics CRM

    CRM
    40
    Arto Raudaskoski , GetApp

    Thursday 01 October 2015

    More about Microsoft Dynamics CRM
    View all the Microsoft Dynamics CRM Critic Reviews

    Demo Video

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    InsideView Demo Video

    CRM
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM Demo Video

    CRM

    Screenshots

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    Microsoft Dynamics CRM

    CRM
    Screenshot for Microsoft Dynamics CRM 4 screenshots available

    Typical Customer

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    InsideView

    CRM
    • Business
    • Personal Use
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    Microsoft Dynamics CRM

    CRM
    • Business

    Supported Devices

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    InsideView

    CRM
    screenshot for Microsoft Dynamics CRM

    Microsoft Dynamics CRM

    CRM

    Supported Languages

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    InsideView

    CRM
    • English
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    Microsoft Dynamics CRM

    CRM
    • English
    • French
    • Spanish
    • Italian
    • German
    • Russian
    • Japanese
    • Chinese
    • Arabic
    • Hebrew
    • Portuguese
    • Polish
    • Ukrainian
    • Danish
    • Norwegian

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